Sales Associate II

Tapestry
New York
Workplace: OnsiteFull timeUSD 15 - 24.25Function: SalesExperience: 1+ yearsSkills: ["Customer focus","Interpersonal savvy","Drive for results","Learning on the fly","Dealing with ambiguity"]

Deliver an elevated, personalized shopping experience for Coach customers as the front-line brand ambassador. Build client relationships through styling and product expertise, drive sales via cross-selling and clienteling, and use mobile POS and social selling tools (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, visual merchandising, and asset protection while maintaining a high-energy, service-first floor presence.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate II

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized shopping experience for Coach customers as the front-line brand ambassador. Build client relationships through styling and product expertise, drive sales via cross-selling and clienteling, and use mobile POS and social selling tools (including short-form video) to capture data and encourage repeat purchases. Support daily store operations including cash wrap, inventory processing, visual merchandising, and asset protection while maintaining a high-energy, service-first floor presence.
Location: New York
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales by cross-selling, upselling, and providing tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.
  • •Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) and maintain sales floor/stockroom readiness and asset protection procedures.

Pay and Benefits

Salary: USD 15 - 24.25
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ years of sales experience, preferably in luxury retail, with knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS), including reading price/release sheets.
  • •Strong English proficiency and ability to work in a fast-paced environment.
  • •Social media savvy, including experience with live-stream shopping or video demos, plus clienteling and data acquisition skills.
  • •Ability to lift at least 25 lbs regularly (up to 50 lbs occasionally) and maneuver the sales floor and stockroom.
Experience:1+ yearsLuxury retail
Skills:Customer focusInterpersonal savvyDrive for resultsLearning on the flyDealing with ambiguity
Languages:English
Tech Stack:POSIPadLaptopMobile POSWalkie-talkieShort-form videoSocial sellingClientelingSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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