Citizens Bank

2 days ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

As a Citizens Teller, greet customers in the branch lobby and help them complete simple transactions using digital tools like the bank’s mobile app and ATMs. Provide personalized advice based on Citizens products and benefits, answer questions, and identify customer needs to support long-term relationships. Follow all cash-handling policies and applicable state and local laws, and connect customers with Bankers for next steps.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Greet customers in branch lobbies and assist with basic transactions.
•Demonstrate how to use the mobile app and ATMs to complete simple transactions.
•Provide personalized advice and solutions aligned to customers’ financial goals.
•Follow cash-handling policies and state and local laws and regulations.
•Respond to questions/concerns and connect customers to Bankers for next steps.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly

Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

•High school degree or GED.
•Minimum 6 months experience processing transactions (cash and/or digital payments).
•Minimum 1 year demonstrated customer experience recommending and referring products and services.
•Strong listening and communication skills, with ability to ask questions and identify customer needs.
•Ability to problem solve customer issues and deliver customer-centric service using digital technology.

Education:High School

Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitasking

Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website

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Citizens Bank

2 days ago

Citizens Teller

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Entry level

Key Responsibilities

•Greet customers in branch lobbies and assist with basic transactions.
•Demonstrate how to use the mobile app and ATMs to complete simple transactions.
•Provide personalized advice and solutions aligned to customers’ financial goals.
•Follow cash-handling policies and state and local laws and regulations.
•Respond to questions/concerns and connect customers to Bankers for next steps.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly

Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

•High school degree or GED.
•Minimum 6 months experience processing transactions (cash and/or digital payments).
•Minimum 1 year demonstrated customer experience recommending and referring products and services.
•Strong listening and communication skills, with ability to ask questions and identify customer needs.
•Ability to problem solve customer issues and deliver customer-centric service using digital technology.

Education:High School

Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitasking

Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank

Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.

Industry: Banking

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Providence, United States

Founded: 1828

Website