Citizens Teller

Citizens Bank
United States
Workplace: OnsiteFull timeUSD 20.67 - 25.48 hourlyFunction: Customer Success & Account ManagementEducation: high_schoolSkills: ["Listening","Communication","Problem-solving","Customer-centric","Multitasking"]

As a Citizens Teller, greet customers in the branch lobby and help them complete simple transactions using digital tools like the bank’s mobile app and ATMs. Provide personalized advice based on Citizens products and benefits, answer questions, and identify customer needs to support long-term relationships. Follow all cash-handling policies and applicable state and local laws, and connect customers with Bankers for next steps.

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Citizens Bank
Citizens Bank
1 month ago

Citizens Teller

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

As a Citizens Teller, greet customers in the branch lobby and help them complete simple transactions using digital tools like the bank’s mobile app and ATMs. Provide personalized advice based on Citizens products and benefits, answer questions, and identify customer needs to support long-term relationships. Follow all cash-handling policies and applicable state and local laws, and connect customers with Bankers for next steps.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management
Seniority: Entry level

Key Responsibilities

  • •Greet customers in branch lobbies and assist with basic transactions.
  • •Demonstrate how to use the mobile app and ATMs to complete simple transactions.
  • •Provide personalized advice and solutions aligned to customers’ financial goals.
  • •Follow cash-handling policies and state and local laws and regulations.
  • •Respond to questions/concerns and connect customers to Bankers for next steps.

Pay and Benefits

Salary: USD 20.67 - 25.48 hourly
Perks:Health InsuranceDentalVision401kTuition AssistancePaid Leave

Key Requirements

  • •High school degree or GED.
  • •Minimum 6 months experience processing transactions (cash and/or digital payments).
  • •Minimum 1 year demonstrated customer experience recommending and referring products and services.
  • •Strong listening and communication skills, with ability to ask questions and identify customer needs.
  • •Ability to problem solve customer issues and deliver customer-centric service using digital technology.
Education:High School
Skills:ListeningCommunicationProblem-solvingCustomer-centricMultitasking
Tech Stack:Mobile appATMsDigital payments

Company Brief

Citizens Bank
Regional bank offering retail and commercial banking, mortgage lending, wealth management, and payment services to individuals and businesses across the United States.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Providence, United States
Founded: 1828
Website