Senior Staff Engineer

Braze
Austin, New York
Workplace: HybridFull timeUSD 208,000 - 349,655 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 10+ yearsSkills: ["Architectural judgment","Mentoring","Communication","Technical leadership","Code review"]

Serve as the technical anchor for the Channels division, bridging the customer dashboard with the underlying delivery engines. Lead division-wide technical vision, architectural direction, and high-ambiguity projects spanning multiple teams. Build and evolve shared frameworks and real-time/event-driven systems, improve reliability and operability through better observability and error handling, and mentor engineers via code and architecture reviews.

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Braze
Braze
3 months ago

Senior Staff Engineer

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the technical anchor for the Channels division, bridging the customer dashboard with the underlying delivery engines. Lead division-wide technical vision, architectural direction, and high-ambiguity projects spanning multiple teams. Build and evolve shared frameworks and real-time/event-driven systems, improve reliability and operability through better observability and error handling, and mentor engineers via code and architecture reviews.
Location: Austin, New York
Workplace: Hybrid
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Partner on the technical vision and quality bar for the Channels division, defining best practices and addressing persistent quality and technical debt.
  • •Lead large, ambiguous projects end-to-end, driving work across multiple teams from framing and design docs through implementation, rollout, and operational support.
  • •Support maturing channels by evolving stacks to handle sophisticated marketing use cases with flexible, robust primitives.
  • •Mentor engineers at every level, raising the bar through code review, architecture review, and pairing, and linking technical decisions to business outcomes.
  • •Champion reliability and operability by improving observability and tightening error handling across dashboard and delivery layers.

Pay and Benefits

Salary: USD 208,000 - 349,655 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVisionLife InsuranceDisabilityRetirementPaid LeaveLearning BudgetEquity

Key Requirements

  • •10+ years of software engineering experience, including meaningful time as a technical leader influencing multiple teams or complex product systems.
  • •Comfortable working across the full stack with experience in Ruby on Rails and proficiency in TypeScript and React.
  • •Designed and shipped foundational infrastructure used by many other engineers to build product features.
  • •Strong architectural judgment, including when to invest in abstraction and how to make technical bets for a maturing product suite.
  • •Effective communicator and mentor who can translate technical debt into business risk and coach engineers through clear technical vision.
Experience:10+ years
Skills:Architectural judgmentMentoringCommunicationTechnical leadershipCode review
Tech Stack:RubyRuby on RailsTypeScriptReactMongoDBEvent-driven architecturesDistributed systemsAPI design

Company Brief

Braze
Provides a customer engagement platform that helps brands create personalized messaging and lifecycle campaigns across mobile, web, email, and other channels to drive retention, engagement, and revenue.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 100M to 250M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York, United States
Founded: 2011
WebsiteLinkedIn