Senior Specialist Customer Service & Logistics Export│Corporate (Springdale, AR)

Tyson Foods
United States
Workplace: OnsiteFull timeFunction: Customer Support (Service Desk)Experience: 1-3 yearsEducation: bachelorsSkills: ["Communication","Conflict management","Multitask","Problem-solving","Negotiation","Detail-oriented","Organizational skills"]

Manage international customer relationships with Tyson Foods Supply Chain for assigned regions, owning the order-to-cash process from order placement through final payment. Ensure customers receive accurate order status, product availability, substitute options, and logistics updates while coordinating required documentation, inspections, and letters of credit. Analyze account trends and historical data, ensure compliance with regulations and export documentation standards, and use SAP order management to process and monitor orders.

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Tyson Foods
Tyson Foods
1 day ago

Senior Specialist Customer Service & Logistics Export│Corporate (Springdale, AR)

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Last checked: 3 hours agoStatus: Live

Job Summary

Manage international customer relationships with Tyson Foods Supply Chain for assigned regions, owning the order-to-cash process from order placement through final payment. Ensure customers receive accurate order status, product availability, substitute options, and logistics updates while coordinating required documentation, inspections, and letters of credit. Analyze account trends and historical data, ensure compliance with regulations and export documentation standards, and use SAP order management to process and monitor orders.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Serve as the primary contact between Tyson Foods Supply Chain and assigned external customers by geographic region across the order-to-cash cycle.
  • •Strengthen international customer relationships by communicating order status, product availability, substitute options, and logistics processes.
  • •Facilitate and support delivery of required documentation, inspections, and letters of credit.
  • •Ensure compliance with product requirements, documentation standards, and country-specific regulations for all assigned accounts.
  • •Use SAP order management to process customer orders and monitor compliance; identify and implement solutions to resolve order-related issues.
Travel: Low travel

Pay and Benefits

Perks:Paid Leave401kHealth InsuranceLife InsuranceDentalVision

Key Requirements

  • •Bachelor’s degree or equivalent work experience.
  • •1 to 3 years of business experience.
  • •Proficiency in Microsoft Office; SAP experience preferred.
  • •Strong written, verbal, and interpersonal communication skills with the ability to adapt to cultural and language differences.
  • •Knowledge of international business and trade requirements, including export documentation and region-specific documentation formats.
Experience:1-3 years
Education:Bachelor's
Skills:CommunicationConflict managementMultitaskProblem-solvingNegotiationDetail-orientedOrganizational skills
Tech Stack:Microsoft OfficeSAP

Company Brief

Tyson Foods
Tyson Foods is a global food company that produces and markets chicken, beef, and pork products, along with prepared foods and packaged protein brands for retail and foodservice customers.
Industry: Food Production
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Springdale, United States
Founded: 1935
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Glassdoor: 3.5
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