Senior Director, Business Development Operations & Support

Rowan
Denver
Workplace: HybridFull timeUSD 249,000 - 312,000 annuallyFunction: Business Development & PartnershipsExperience: 12+ yearsEducation: bachelorsSkills: ["Team leadership","Program management","Creative problem-solving","Written and verbal communication","Cross-functional collaboration"]

Lead Rowan’s BD-OS group to build the execution infrastructure behind deal growth. Own customer and market intelligence, CRM-driven customer planning, and investment-critical deal forecasting that informs at-risk project investment and long lead equipment commitments. Build and evolve trackers, dashboards, and operating rhythms for deal and account visibility from team level to the board, while partnering cross-functionally and engaging directly with hyperscale and AI customers.

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Rowan
Rowan
2 days ago

Senior Director, Business Development Operations & Support

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Last checked: 10 hours agoStatus: Live

Job Summary

Lead Rowan’s BD-OS group to build the execution infrastructure behind deal growth. Own customer and market intelligence, CRM-driven customer planning, and investment-critical deal forecasting that informs at-risk project investment and long lead equipment commitments. Build and evolve trackers, dashboards, and operating rhythms for deal and account visibility from team level to the board, while partnering cross-functionally and engaging directly with hyperscale and AI customers.
Location: Denver
Workplace: Hybrid
Employment Type: Full time
Job Function: Business Development & Partnerships
Seniority: Director level

Key Responsibilities

  • •Lead and grow the BD-OS team, shaping how the group scales as deal volume increases.
  • •Own deal program management, including workback schedules and timeline discipline on live deals.
  • •Run CRM and customer planning systems to maintain accurate status, next steps, and account strategy across key relationships.
  • •Gather and synthesize customer and market intelligence (including market comps, pricing benchmarks, and competitive analysis) to inform site selection and positioning.
  • •Deliver investment-critical forecasting and senior leadership/board reporting to communicate deal timing, probability, and progress with financial consequence.
Travel: High travel

Pay and Benefits

Salary: USD 249,000 - 312,000 annually
Perks:Health Insurance401kPaid Leave

Key Requirements

  • •12+ years of experience in business development operations, program/project management, deal management, business development, technical sales, or related commercial operations roles, including people management experience.
  • •Bachelor’s degree required; MBA or relevant advanced degree a plus.
  • •Track record of building and leading systems, processes, and teams across multiple teams or an entire department.
  • •Experience working with hyperscale customers or deep familiarity with the data center market context.
  • •Demonstrated experience with CRM systems (e.g., Salesforce, Smartsheet) and building reporting/dashboard tools.
Experience:12+ yearsData centerReal estateCapital-intensive infrastructureHyperscale
Education:Bachelor's
Skills:Team leadershipProgram managementCreative problem-solvingWritten and verbal communicationCross-functional collaboration
Tech Stack:SalesforceSmartsheet

Company Brief

Rowan
Rowan Digital is a digital agency delivering web design, development, branding, and digital marketing services. They work with startups and businesses to build online products, improve user experience, and drive growth through tailored digital solutions.
Industry: Professional Services
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