Manager Trade Middle Office

HSBC
Philippines
Workplace: OnsiteFull timeFunction: Business OperationsEducation: bachelorsSkills: ["Interpersonal skills","Influencing","Communication","Organization","People management"]

Lead daily operational processing for HSBC’s GTS Trade Middle Office teams, ensuring second-level checks, smooth execution of transaction processing, and adherence to SLAs and regulatory requirements. Manage reconciliation, audit activity, escalated matters, and stakeholder relationships while optimizing workflow management tools and resource planning. Serve as a subject matter expert on trade operations, internal controls, and financial crime risk, maintaining operational effectiveness of IT systems and supporting improvement initiatives.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
HSBC
HSBC
1 week ago

Manager Trade Middle Office

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Lead daily operational processing for HSBC’s GTS Trade Middle Office teams, ensuring second-level checks, smooth execution of transaction processing, and adherence to SLAs and regulatory requirements. Manage reconciliation, audit activity, escalated matters, and stakeholder relationships while optimizing workflow management tools and resource planning. Serve as a subject matter expert on trade operations, internal controls, and financial crime risk, maintaining operational effectiveness of IT systems and supporting improvement initiatives.
Location: Philippines
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Manager level

Key Responsibilities

  • •Ensure smooth execution of day-to-day trade operational processing for GTS Operational teams, including account servicing, client onboarding, payments, screening sanctions, and internal transactions.
  • •Manage reconciliation and audit activity and oversee escalated matters to maintain control and service standards.
  • •Lead and motivate a highly motivated team, sharing skills and knowledge to achieve business objectives and operational targets.
  • •Monitor operational performance against SLAs, quality, and operational losses; proactively identify problems and resolve or escalate them.
  • •Maintain internal control standards and oversee implementation of audit/regulatory points while supporting operational risk reassessment and contingency procedures.

Key Requirements

  • •Strong experience in trade operations, trade products, and operational customer service.
  • •Proven understanding of operational risk and controls within transaction processing.
  • •Strong interpersonal, influencing, and communication skills (written and verbal).
  • •Strong organization and time-management skills with attention to detail and a solutions-focused mindset.
  • •Experience coaching and supporting team performance; people management experience preferred/required (depending on formal line management scope).
Experience:Trade operationsTrade financeSanctionsFinancial crime risk
Education:Bachelor's
Skills:Interpersonal skillsInfluencingCommunicationOrganizationPeople management
Languages:English
Tech Stack:International Chamber of Commerce (ICC) rulesGTS FIMGlobal Operating ProceduresWorkflow management toolsMIS

Company Brief

HSBC
Global banking and financial services organisation offering retail, commercial, corporate and investment banking, wealth management, and global markets services across Europe, Asia, the Americas and the Middle East.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: London, United Kingdom
Founded: 1865
Glassdoor
Glassdoor: 3.6
WebsiteLinkedIn