Tapestry

1 month ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Create a customer-first, high-energy sales environment with strong floor supervision. Lead the team to meet sales and KPI targets by analyzing performance metrics and coaching behaviors. Build client relationships to drive repeat business and VIP retention, while modeling the brand experience. Oversee opening/closing operations, cash handling, POS and inventory processes, omni-channel and virtual selling (including live-stream shopping), and customer data capture to grow loyalty and repeat purchases.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach and brand service standards to ensure excellent in-store and after-sales experiences and drive repeat business and VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities; process POS transactions and inventory functions.
•Drive omni-channel and virtual selling initiatives, including live-stream shopping, promote brand-safe social media engagement, and lead customer data capture for loyalty and repeat purchases.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
•Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetailLuxury retailOmni-channelClientelingVirtual selling

Skills:CommunicationCustomer focusCoachingLeadershipOrganizational skills

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory systemsSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website

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Tapestry

1 month ago

Supervisor I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 2 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Sales

Seniority: Manager level

Key Responsibilities

•Drive personal sales performance and lead the team to achieve sales and KPI targets by analyzing metrics and implementing best practices.
•Build client relationships through proactive outreach and brand service standards to ensure excellent in-store and after-sales experiences and drive repeat business and VIP retention.
•Coach the team on goals and performance; support recruitment, onboarding, role modeling, training, and provide feedback to store leadership.
•Supervise opening/closing procedures including cash handling, bank deposits, register operations, and key-holding responsibilities; process POS transactions and inventory functions.
•Drive omni-channel and virtual selling initiatives, including live-stream shopping, promote brand-safe social media engagement, and lead customer data capture for loyalty and repeat purchases.

Pay and Benefits

Salary: USD 16 - 24.75

Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

•2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
•Strong written and verbal communication skills; detail-oriented, proactive, and able to multi-task and prioritize effectively.
•Ability to communicate with customers and staff and confidently navigate the sales floor.
•Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
•Social media literacy and comfort with omni-channel/virtual selling tools and clienteling systems.

Experience:2+ yearsRetailLuxury retailOmni-channelClientelingVirtual selling

Skills:CommunicationCustomer focusCoachingLeadershipOrganizational skills

Languages:English

Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSInventory systemsSocial media

Company Brief

Tapestry

Industry: Luxury Goods

Website