Supervisor I

Tapestry
Virginia
Workplace: OnsiteFull timeUSD 16 - 24.75Function: SalesExperience: 2+ yearsSkills: ["Communication","Multitasking","Customer focus","Leadership","Coaching"]

Lead store sales performance and team supervision by creating a customer-first, high-energy environment. Drive personal sales while coaching the team to achieve sales and KPI targets, building client relationships and VIP retention. Oversee opening/closing routines, POS transactions, and inventory processes to ensure operational excellence and compliance. Support recruitment, onboarding, and ongoing development while modeling brand service behaviors. Execute omni-channel and live-stream initiatives and promote brand-safe social engagement.

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FursaFursa
Tapestry
Tapestry
3 months ago

Supervisor I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live

Job Summary

Lead store sales performance and team supervision by creating a customer-first, high-energy environment. Drive personal sales while coaching the team to achieve sales and KPI targets, building client relationships and VIP retention. Oversee opening/closing routines, POS transactions, and inventory processes to ensure operational excellence and compliance. Support recruitment, onboarding, and ongoing development while modeling brand service behaviors. Execute omni-channel and live-stream initiatives and promote brand-safe social engagement.
Location: Virginia
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Drive personal sales performance and lead the team to achieve store sales and KPI targets by analyzing metrics and implementing best practices.
  • •Build client relationships through proactive outreach, ensuring exceptional in-store and after-sales experiences for repeat business and VIP retention.
  • •Coach and develop the team by supporting recruitment, onboarding, role modeling, training, and providing feedback to store leadership.
  • •Oversee operational excellence tasks including opening/closing procedures, cash handling, bank deposits, register operations, key-holding, and facility securing.
  • •Manage store inventory and omni-channel initiatives by processing POS transactions, transfers, receiving, shipments, and supporting live-stream shopping and customer data capture.

Pay and Benefits

Salary: USD 16 - 24.75
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •2+ years of experience in a retail service environment in a management or floor leadership role (luxury/premium or comparable retail preferred).
  • •Strong written and verbal communication skills with the ability to multitask, prioritize, and navigate the sales floor confidently.
  • •Strong English language proficiency and detail-oriented, proactive working style.
  • •Proficiency with Microsoft Excel, Word, PowerPoint, and Outlook.
  • •Comfort with omni-channel/virtual selling tools and clienteling systems; social media literacy and trend awareness.
Experience:2+ yearsRetail
Skills:CommunicationMultitaskingCustomer focusLeadershipCoaching
Languages:English
Tech Stack:Microsoft ExcelMicrosoft WordMicrosoft PowerPointMicrosoft OutlookPOSSocial mediaOmni-channelLive-stream shopping

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor