Senior Product Manager, Payments

Automattic
Anywhere
Workplace: RemoteFull timeUSD 170,000 - 240,000Function: Product ManagementSkills: ["Written communication","Verbal communication","Analytical habits","Product judgment","Stakeholder alignment"]

Own a defined area of WooCommerce Payments and partner integrations, setting product direction with clear goals, priorities, and measurable outcomes. Improve merchant and shopper experiences across onboarding, checkout, refunds/disputes, payouts, reporting, and reliability by using data, support signals, and feedback to guide decisions and tradeoffs. Partner closely with engineering, design, support, and payments partners like Stripe and PayPal, keeping stakeholders aligned through strong written communication.

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FursaFursa
Automattic
Automattic
7 months ago

Senior Product Manager, Payments

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own a defined area of WooCommerce Payments and partner integrations, setting product direction with clear goals, priorities, and measurable outcomes. Improve merchant and shopper experiences across onboarding, checkout, refunds/disputes, payouts, reporting, and reliability by using data, support signals, and feedback to guide decisions and tradeoffs. Partner closely with engineering, design, support, and payments partners like Stripe and PayPal, keeping stakeholders aligned through strong written communication.
Location: Anywhere
Workplace: Remote
Employment Type: Full time
Job Function: Product Management
Seniority: Mid level

Key Responsibilities

  • •Own product direction and execution for a key payments product area, setting priorities, goals, and measurable outcomes.
  • •Improve merchant and shopper experiences across onboarding, checkout, refunds and disputes, payouts, reporting, and overall reliability.
  • •Raise the quality bar by reducing failures and friction, lowering support volume, and improving product ratings and merchant trust.
  • •Use data, support signals, and merchant feedback to define what to work on next and make success measures and tradeoffs explicit.
  • •Collaborate with payments partners and internal teams to improve integrations, ship changes, manage dependencies, and resolve issues.

Pay and Benefits

Salary: USD 170,000 - 240,000

Key Requirements

  • •7+ years in product roles with senior IC experience owning complex problem spaces and influencing cross-functional teams through clarity of communication and execution.
  • •4+ years in payments or fintech, ideally with products operating at scale and experience with large or global launches.
  • •Strong product judgment to make good decisions in messy situations without perfect information.
  • •Experience working on critical, high-trust systems where reliability matters and small changes can have outsized impact.
  • •Ability to deeply collaborate with engineers and designers on complex problems, technical constraints, and tradeoffs.
Experience:PaymentsFintechProduct managementGlobal launches
Skills:Written communicationVerbal communicationAnalytical habitsProduct judgmentStakeholder alignment
Tech Stack:LinearFigmaStripePayPalWooCommerceWordPress

Company Brief

Automattic
Automattic builds and operates web publishing and commerce products including WordPress.com, WooCommerce, Jetpack, Tumblr, and WordPress VIP, providing hosting, developer tools, and services to help individuals and businesses publish and sell online.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Valuation: Unicorn (USD 1B+)
Funding: Series E+
Headquarters: San Francisco, United States
Founded: 2005
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Glassdoor: 2.9
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