Sales & Service Lead - Perimeter Mall

Alo Yoga
Anywhere
Workplace: OnsiteFull timeFunction: SalesExperience: 2+ yearsSkills: ["Leadership","Coaching","Communication","Interpersonal skills","Decision making"]

Lead a high-touch sales floor that delivers exceptional guest experience through guest connection assessment, product education, coaching, and daily relationship building. Analyze performance reports to drive results and execute action plans on key gaps. Partner with Operations & Visual leadership to manage budgets, expenses, inventory, vendors, and facilities while ensuring strong floor coverage and selling initiatives. Directly oversee Sales & Service Associates and Cashiers, providing ongoing feedback and development.

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Alo Yoga
Alo Yoga
1 day ago

Sales & Service Lead - Perimeter Mall

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Source: Company careers pageValidated by: Fursa AI
Last checked: 11 hours agoStatus: Live

Job Summary

Lead a high-touch sales floor that delivers exceptional guest experience through guest connection assessment, product education, coaching, and daily relationship building. Analyze performance reports to drive results and execute action plans on key gaps. Partner with Operations & Visual leadership to manage budgets, expenses, inventory, vendors, and facilities while ensuring strong floor coverage and selling initiatives. Directly oversee Sales & Service Associates and Cashiers, providing ongoing feedback and development.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Manager level

Key Responsibilities

  • •Lead exceptional guest experience by assessing guest connection and providing technical product education, coaching team members to close gaps.
  • •Build client relationships daily with customers and ensure effective sales floor coverage through workforce solutions and selling initiatives.
  • •Analyze reports to strategize and deliver results, support action plan execution for deficient areas, and communicate growth opportunities.
  • •Partner with Operations & Visual leadership to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
  • •Directly oversee Sales & Service Associates and Cashiers, using company tools to evaluate performance and provide constant feedback for growth.

Pay and Benefits

Perks:Health InsuranceDentalVision401kEmployee DiscountFree MembershipParental LeaveClothing AllowanceFree Yoga

Key Requirements

  • •2+ years of experience in a client-centric, sales environment.
  • •Proven leadership capabilities and decision-making to coach and support a team.
  • •Strong interpersonal and written communication skills for guest education and interaction.
  • •Ability to stay actively engaged around the store floor, including standing and movement throughout a shift.
  • •Ability to lift, push, carry up to 50 pounds, and perform physical tasks such as bending, kneeling, climbing, and safely using ladders.
Experience:2+ years
Skills:LeadershipCoachingCommunicationInterpersonal skillsDecision making
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn