Sales Support Associate III

Tapestry
Michigan
Workplace: OnsitePart timeUSD 15 - 18.5Function: SalesSkills: ["Customer service","Communication","Organizational skills","Attention to detail","Multitasking"]

Support store success by delivering friendly, efficient customer service at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, handle cash in line with policy, and suggest add-on products and gift cards. Receive and process shipments, manage stock levels, and execute visual merchandising updates. Adhere to Loss Prevention and housekeeping standards while responding to customer requests in a fast-paced retail environment.

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Tapestry
Tapestry
2 months ago

Sales Support Associate III

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 1 hour agoStatus: Live
Reposted: similar role first listed 3 weeks ago

Job Summary

Support store success by delivering friendly, efficient customer service at the cash wrap and maintaining a well-organized sales floor. Operate POS accurately, handle cash in line with policy, and suggest add-on products and gift cards. Receive and process shipments, manage stock levels, and execute visual merchandising updates. Adhere to Loss Prevention and housekeeping standards while responding to customer requests in a fast-paced retail environment.
Location: Michigan
Workplace: Onsite
Employment Type: Part time
Job Function: Sales

Key Responsibilities

  • •Welcome customers warmly and professionally, anticipate needs, and provide personalized assistance while supporting store efficiency.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; report discrepancies and maintain stockroom cleanliness.
  • •Manage stock levels, replenish the sales floor, execute visual merchandising updates, and follow Loss Prevention and housekeeping standards.

Pay and Benefits

Salary: USD 15 - 18.5
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; education and experience may be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including using iPad/laptop, Mobile POS, and the internet.
  • •Strong attention to detail and organizational skills.
  • •Ability to multitask in a fast-paced environment with excellent communication and customer service; strong English proficiency.
Experience:RetailLuxury retail
Skills:Customer serviceCommunicationOrganizational skillsAttention to detailMultitasking
Languages:English
Tech Stack:POSIPadLaptopMobile POSInternet

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
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