CarMax

4 weeks ago

Customer Specialist, Full Time - $1,000 Sign-On Bonus!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Deliver a customer-first car buying and selling experience by guiding customers through sales, appraisals, test drives, and financing applications. Assess vehicle conditions, perform cosmetic inspections, and manage inventory check-in, scanning, and reconciliation. Handle paperwork and payment administration, coordinate service appointments, and review repair order invoices for accuracy, while following EH&S requirements and collaborating across teams to keep the process smooth and transparent.

Location: Madison

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver an exceptional customer experience.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and ensure vehicles meet CarMax Quality Standards.
•Handle administrative tasks, coordinate service appointments, review repair order invoices for billing accuracy, and follow EH&S requirements.

Pay and Benefits

Salary: USD 17.2 - 36 hourly

Perks:Paid SickPaid Leave

Key Requirements

•Strong communication skills and confidence representing the company and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Skilled at balancing customer needs with business goals and following processes accurately.
•High school diploma or equivalent and a valid driver’s license; ability to lift up to 25 lbs and read/transcribe data.

Education:High School

Skills:CommunicationTeamworkIntegrityAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

4 weeks ago

Customer Specialist, Full Time - $1,000 Sign-On Bonus!

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Madison

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications to deliver an exceptional customer experience.
•Conduct accurate vehicle condition assessments and communicate findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections and ensure vehicles meet CarMax Quality Standards.
•Handle administrative tasks, coordinate service appointments, review repair order invoices for billing accuracy, and follow EH&S requirements.

Pay and Benefits

Salary: USD 17.2 - 36 hourly

Perks:Paid SickPaid Leave

Key Requirements

•Strong communication skills and confidence representing the company and its products.
•Ability to build lasting relationships and create win-win solutions for customers.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Skilled at balancing customer needs with business goals and following processes accurately.
•High school diploma or equivalent and a valid driver’s license; ability to lift up to 25 lbs and read/transcribe data.

Education:High School

Skills:CommunicationTeamworkIntegrityAttention to detailTime management

Licenses:Driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website