PRADA Client Advisor Northbrook Neiman Marcus (Northbrook, US)

Prada Group
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Communication","Interpersonal skills","Problem-solving","Resilience","Self motivation"]

Serve as the PRADA ambassador to deliver an extraordinary luxury client experience, placing the client at the center and guiding them through the brand world. Maximize individual and team sales by discovering client needs, building lasting relationships, capturing client data in the CRM, and embracing an omnichannel mindset. Maintain shop floor/visual standards, support cross-selling, demonstrate strong brand and product knowledge, and handle complaints with guidance as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Prada Group
Prada Group
2 days ago

PRADA Client Advisor Northbrook Neiman Marcus (Northbrook, US)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the PRADA ambassador to deliver an extraordinary luxury client experience, placing the client at the center and guiding them through the brand world. Maximize individual and team sales by discovering client needs, building lasting relationships, capturing client data in the CRM, and embracing an omnichannel mindset. Maintain shop floor/visual standards, support cross-selling, demonstrate strong brand and product knowledge, and handle complaints with guidance as needed.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Create a welcoming environment and deliver exceptional in-store service aligned with the client journey ceremony.
  • •Capture customer data into the company CRM to connect, maintain, and grow client relationships.
  • •Embrace an omnichannel mindset and welcome/serve customers to ensure consistent excellence.
  • •Engage in cross-selling across departments to maximize sales opportunities and achieve targets/KPIs.
  • •Maintain visual display and shop floor standards, prevent product theft, and handle customer complaints with the line manager when needed.

Key Requirements

  • •Passion for selling and stores, with interest in luxury/fashion, art and design.
  • •Experience building long-lasting relationships with clients.
  • •Ability to work both independently and as part of a team.
  • •Excellent communication and interpersonal skills.
  • •English required; other languages are a plus.
Skills:CommunicationInterpersonal skillsProblem-solvingResilienceSelf motivation
Languages:English
Tech Stack:CRM

Company Brief

Prada Group
Prada Group is a global luxury fashion house designing, producing and retailing high-end leather goods, ready-to-wear, footwear and accessories across multiple brands, known for craftsmanship, innovation and iconic Italian style.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Milan, Italy
Founded: 1913
WebsiteLinkedIn