Pandora Group

1 month ago

Senior Manager, Implementation & Operations - CRM focused

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Lead end-to-end lifecycle implementations and platform operations for Pandora's global CRM programs, driving efficiency, standardization, and AI-enabled automation across markets using Bloomreach, Salesforce, and Adobe.

Location: Copenhagen

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead end-to-end lifecycle implementations and platform operations, ensuring consistency, quality, and scalability across markets.
•Define and drive best practices, governance, and ways of working across lifecycle and platform operations.
•Own the testing roadmap for automated e-mail and mobile marketing initiatives, including prioritisation and rollout planning.
•Ensure stable, efficient, and high-performing execution of global CRM and loyalty communication programs.
•Lead and develop a high-performing team responsible for execution excellence.

Key Requirements

•Significant experience (typically 7+ years) within CRM, lifecycle marketing, or martech operations.
•Strong hands-on experience with marketing automation platforms such as Bloomreach, Salesforce, or Adobe.
•A proven track record of building scalable operational setups and driving efficiency at scale.
•Strong understanding of AI solutions and proven track record of implementing AI in marketing operations to drive efficiencies.
•A strong ability to translate strategy into structured, executable workflows.

Experience:7+ yearsCrmLifecycle marketingMartechMarketing automationAi in marketing

Skills:LeadershipStakeholder managementCommunicationInfluencingStrategic thinking

Languages:English

Tech Stack:BloomreachSalesforceAdobeAIAutomation

Company Brief

Pandora Group

The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.

Industry: Luxury Goods

Headquarters: Copenhagen, Denmark

Website

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Pandora Group

1 month ago

Senior Manager, Implementation & Operations - CRM focused

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: Copenhagen

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Sr. Manager level

Key Responsibilities

•Lead end-to-end lifecycle implementations and platform operations, ensuring consistency, quality, and scalability across markets.
•Define and drive best practices, governance, and ways of working across lifecycle and platform operations.
•Own the testing roadmap for automated e-mail and mobile marketing initiatives, including prioritisation and rollout planning.
•Ensure stable, efficient, and high-performing execution of global CRM and loyalty communication programs.
•Lead and develop a high-performing team responsible for execution excellence.

Key Requirements

•Significant experience (typically 7+ years) within CRM, lifecycle marketing, or martech operations.
•Strong hands-on experience with marketing automation platforms such as Bloomreach, Salesforce, or Adobe.
•A proven track record of building scalable operational setups and driving efficiency at scale.
•Strong understanding of AI solutions and proven track record of implementing AI in marketing operations to drive efficiencies.
•A strong ability to translate strategy into structured, executable workflows.

Experience:7+ yearsCrmLifecycle marketingMartechMarketing automationAi in marketing

Skills:LeadershipStakeholder managementCommunicationInfluencingStrategic thinking

Languages:English

Tech Stack:BloomreachSalesforceAdobeAIAutomation

Company Brief

Pandora Group

The Pandora Group (Pandora A/S) is the world's largest jewelry brand, headquartered in Copenhagen, Denmark.

Industry: Luxury Goods

Headquarters: Copenhagen, Denmark

Website