Strategist, Agent Development - Retail

Sierra
San Francisco, New York
Workplace: OnsiteFull timeUSD 150,000 - 300,000 annuallyFunction: Product ManagementSkills: ["Customer obsession","Communication","Strategic problem-solving","Ownership","Analytical thinking"]

Own how AI agents for retailers come to life—from early pilots to production agents handling thousands of conversations daily. Translate business goals into agent conversation design, tooling, and evaluation, then continuously iterate based on real-world performance. Serve as a trusted strategic advisor to enterprise executives, partner with customer teams to troubleshoot and keep launches on track, and feed unmet customer needs back to product to shape what comes next.

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FursaFursa
Sierra
Sierra
1 month ago

Strategist, Agent Development - Retail

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live

Job Summary

Own how AI agents for retailers come to life—from early pilots to production agents handling thousands of conversations daily. Translate business goals into agent conversation design, tooling, and evaluation, then continuously iterate based on real-world performance. Serve as a trusted strategic advisor to enterprise executives, partner with customer teams to troubleshoot and keep launches on track, and feed unmet customer needs back to product to shape what comes next.
Location: San Francisco, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Product Management

Key Responsibilities

  • •Own the Agent Development Life Cycle from initial scope through conversation design, tooling, evaluation, launch, and continuous iteration in production.
  • •Serve as a trusted strategic advisor to enterprise leaders by shaping AI strategy based on what success means for their business.
  • •Partner with customer working teams day to day by running working sessions and troubleshooting agent issues to keep builds on track for launch.
  • •Directly impact product by surfacing unmet customer needs from the work and feeding them back to research and platform teams.
  • •Translate business goals into an agent that outperforms and tune relentlessly until it’s the best version in the real world.

Pay and Benefits

Salary: USD 150,000 - 300,000 annually
Equity and Bonus:Equity
Perks:Paid LeaveHealth InsuranceDentalVisionLife InsuranceDisabilityParental LeaveRetirementFamily BuildingMeal Allowance

Key Requirements

  • •Demonstrate customer obsession and the ability to build trusted relationships in complex organizations.
  • •Communicate clearly and persuasively across technical and non-technical audiences.
  • •Use strategic problem-solving to break down ambiguous, high-stakes problems and adapt quickly as conditions change.
  • •Show technical aptitude by engaging with technical concepts (e.g., reading API documentation, understanding data models and system architecture, and discussing tradeoffs).
  • •Have a track record of owning multiple complex, high-visibility projects and driving them to measurable outcomes.
Experience:AI/LLM agentsFinancial servicesRetail
Skills:Customer obsessionCommunicationStrategic problem-solvingOwnershipAnalytical thinking
Tech Stack:AILLM agentsAPI documentationData modelsSystem architectureRAGPrompt engineeringEvaluation frameworksVoiceSMS

Company Brief

Sierra
Develops advanced AI agents and tools focused on building autonomous, generalist machine learning systems to assist developers and enterprises in automating complex workflows, decision-making, and application-level tasks.
Industry: AI & Machine Learning
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