Implementation Project Manager

Gridsight
Sydney, Melbourne, Australia
Workplace: HybridFull timeFunction: Program & Project Management (PMO)Skills: ["Stakeholder management","Relationship management","Problem-solving","Executing under ambiguity","Risk management"]

Own end-to-end delivery of enterprise utility technology implementations from signature through go-live and hypercare into business as usual. Coordinate 2–4 concurrent implementations, manage scope, milestones, dependencies, risks, and change, and lead steering committees and executive updates. Work with cross-functional in-house SMEs and act as the primary liaison between Gridsight and customer project leads to reduce time-to-value and ensure smooth handovers.

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FursaFursa
Gridsight
Gridsight
3 days ago

Implementation Project Manager

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Source: Company careers pageValidated by: Fursa AI
Last checked: 5 hours agoStatus: Live

Job Summary

Own end-to-end delivery of enterprise utility technology implementations from signature through go-live and hypercare into business as usual. Coordinate 2–4 concurrent implementations, manage scope, milestones, dependencies, risks, and change, and lead steering committees and executive updates. Work with cross-functional in-house SMEs and act as the primary liaison between Gridsight and customer project leads to reduce time-to-value and ensure smooth handovers.
Location: Sydney, Melbourne, Australia
Workplace: Hybrid
Employment Type: Full time
Job Function: Program & Project Management (PMO)
Seniority: Manager level

Key Responsibilities

  • •Own the end-to-end delivery plan for each customer implementation, including scope, milestones, dependencies, resourcing, customer responsibilities, and critical path.
  • •Maintain live status, forecast go-live, communicate internally and to customers, and manage change by re-planning and getting decisions made.
  • •Coordinate cross-functional resources (Customer Data, Product, Engineering, Customer Success), engage SMEs at the right time, and protect the critical path.
  • •Serve as the primary point of contact to customers through delivery (steering committees, working groups, executive stakeholder updates) and set clear expectations.
  • •Run a clean handover to Customer Success at go-live and continuously improve templates, tooling, processes, and communications based on lessons learned.

Pay and Benefits

Perks:EsopRemote WorkWellness StipendMeal Allowance

Key Requirements

  • •Proven experience running multiple, enterprise-grade projects, implementations, or integrations end to end with accountability for outcomes.
  • •Experience coordinating a distributed team across Australia, with strong prioritization and the ability to execute at pace.
  • •Structured relationship management skills across customer project teams and senior executives, including emotional intelligence for difficult conversations.
  • •Technical fluency to learn and represent the platform stack, offering credible guidance on data, integrations, and system architecture.
  • •Ability to excel in ambiguity in a fast-growing environment; potential energy/utilities or grid domain experience is a plus.
Experience:Enterprise softwareIntegrationsEnergy utilitiesGrid domainScaling startup
Skills:Stakeholder managementRelationship managementProblem-solvingExecuting under ambiguityRisk management
Languages:English

Company Brief

Gridsight
Develops AI-powered inspection and analytics for electricity networks using aerial imagery and computer vision to detect defects, prioritize repairs, and improve grid reliability for utilities and asset managers.
Industry: Utilities
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