Managed Services Solution Architect

Avanade
Madrid
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: []

Design and evolve Application Managed Services capabilities for clients across the full lifecycle, including application maintenance and development, application support, enhancements, and modernization. Build operating and service governance frameworks with clear KPIs, SLAs, and reporting structures, support service transitions, and drive service transformation. Apply Agile, DevOps, and modern engineering practices to continuously improve service delivery in Microsoft technology environments.

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Avanade
Avanade
3 days ago

Managed Services Solution Architect

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Last checked: 3 hours agoStatus: Live

Job Summary

Design and evolve Application Managed Services capabilities for clients across the full lifecycle, including application maintenance and development, application support, enhancements, and modernization. Build operating and service governance frameworks with clear KPIs, SLAs, and reporting structures, support service transitions, and drive service transformation. Apply Agile, DevOps, and modern engineering practices to continuously improve service delivery in Microsoft technology environments.
Location: Madrid
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Design and evolve Application Managed Services operating models for clients.
  • •Define service frameworks covering Application Maintenance (AM) and Application Development (AD).
  • •Design end-to-end application support, maintenance, enhancement, and development services.
  • •Define governance frameworks, including KPIs, SLAs, and reporting structures.
  • •Support service transition and transformation initiatives while promoting Agile, DevOps, and modern engineering practices.

Key Requirements

  • •Proven experience designing and delivering Application Managed Services (AMS) solutions.
  • •Strong experience managing application support, maintenance, enhancements, and application development activities.
  • •Knowledge of application lifecycle management, service governance, Agile, DevOps, and ITIL-based service management environments.
  • •Experience defining service design and governance frameworks, including KPIs, SLAs, and reporting structures.
  • •Experience with service transition and service transformation, release management, and continuous service improvement.
Experience:Microsoft ecosystemApplication managed servicesIT service management
Tech Stack:MicrosoftAgileDevOpsITIL

Company Brief

Avanade
Global digital innovation and IT services company delivering Microsoft-based cloud, digital and application services. Partners with enterprises to design, build and run business solutions across cloud, data, AI, modern workplace and industry-specific transformations.
Industry: Consulting
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Established Company
Headquarters: Seattle, United States
Founded: 2000
Glassdoor
Glassdoor: 3.9
WebsiteLinkedIn