Senior Forward Deployed Engineer - West

Tines
North America
Workplace: RemoteFull timeUSD 230,000 - 280,000 annuallyFunction: Solutions Engineering & Sales EngineeringExperience: 8+ yearsSkills: ["Communication","Training","Stakeholder enablement","Ownership","Resourcefulness","Independent problem-solving"]

Embed with strategic enterprise customers as a founding member of the forward deployed team, driving transformational AI adoption end to end. Lead technical deployment and integrations, train users and stakeholders across technical and business levels, and surface new use cases that expand adoption. Serve as the primary technical point of contact—troubleshooting, delivering workshops, and resolving blockers—while feeding field insights back to Engineering, Product, and GTM. Travel 20–40% for customer sites.

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FursaFursa
Tines
Tines
1 day ago

Senior Forward Deployed Engineer - West

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Job Summary

Embed with strategic enterprise customers as a founding member of the forward deployed team, driving transformational AI adoption end to end. Lead technical deployment and integrations, train users and stakeholders across technical and business levels, and surface new use cases that expand adoption. Serve as the primary technical point of contact—troubleshooting, delivering workshops, and resolving blockers—while feeding field insights back to Engineering, Product, and GTM. Travel 20–40% for customer sites.
Location: North America
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Lead end-to-end deployment of the platform in complex enterprise environments, including integrations, configuration, and delivering outcomes.
  • •Drive adoption by proactively supporting and training users and stakeholders at every level so the platform is understood, used, and maximized.
  • •Identify and develop new use cases by surfacing opportunities that expand adoption across teams, workflows, and business units.
  • •Act as the primary technical point of contact—troubleshoot issues, deliver workshops, answer technical questions, and resolve blockers.
  • •Maintain strong customer relationships and feed field insights back to product and internal teams (Engineering, Product, GTM).
Travel: High travel

Pay and Benefits

Salary: USD 230,000 - 280,000 annually

Key Requirements

  • •8+ years in a technical, customer-facing role (Solutions/Pre-sales, Technical Consulting, Customer Success Engineering, Forward Deployed Engineering, Integration/Implementation, or Software Engineering with customer exposure).
  • •Proven track record driving adoption and delivering measurable value from complex technical products in enterprise environments.
  • •Strong engineering skills to own integrations, troubleshoot production issues, and understand customer infrastructure.
  • •Strong Python skills (ideally plus TypeScript, Java, or similar).
  • •Production experience with LLMs and AI systems, including prompt engineering, agent workflows, and deployment at scale.
Experience:8+ yearsEnterpriseAILLMsAutomationIntegrations
Skills:CommunicationTrainingStakeholder enablementOwnershipResourcefulnessIndependent problem-solving
Tech Stack:PythonTypeScriptJavaLLMsPrompt engineeringAgent workflowsAI

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Tines
Provides a no-code security automation platform that enables security, IT, and DevOps teams to automate incident response, alert triage, and repetitive workflows by chaining actions and integrations without writing code.
Industry: Cybersecurity
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Dublin, Ireland
Founded: 2018
Website