Forward Deployed Engineer, Professional Services

Cloudflare
London, Lisbon
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringSkills: ["Communication","Consultative skills","Problem-solving","Advisory"]

Serve as a senior technical expert and trusted advisor to strategic enterprise customers, helping them maximize Cloudflare’s platform—especially Workers and Workers AI. Architect and review solutions, optimize performance, and diagnose complex technical issues in partnership with Sales, Support, Product, and Engineering. Lead discussions on security, network optimization, scalability, and performance tuning, including managing complex configurations via Infrastructure as Code (Terraform).

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FursaFursa
Cloudflare
Cloudflare
1 day ago

Forward Deployed Engineer, Professional Services

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Last checked: 9 hours agoStatus: Live

Job Summary

Serve as a senior technical expert and trusted advisor to strategic enterprise customers, helping them maximize Cloudflare’s platform—especially Workers and Workers AI. Architect and review solutions, optimize performance, and diagnose complex technical issues in partnership with Sales, Support, Product, and Engineering. Lead discussions on security, network optimization, scalability, and performance tuning, including managing complex configurations via Infrastructure as Code (Terraform).
Location: London, Lisbon
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Mid level

Key Responsibilities

  • •Serve as a trusted advisor to strategic enterprise customers, providing technical recommendations for Cloudflare solutions focused on Workers and Workers AI.
  • •Lead architectural discussions, design sessions, and solution reviews to ensure optimal application of Cloudflare offerings in customer environments.
  • •Diagnose complex technical issues and deliver effective strategic solutions in collaboration with support and product teams.
  • •Manage complex configurations using Infrastructure as Code (Terraform) to ensure operational stability for customers.
  • •Advise customers on security, network optimization, scalability, and performance tuning aligned to their operational needs and industry best practices.

Key Requirements

  • •In-depth experience in a technical customer-facing role such as Solutions Architect or Technical Account Manager, ideally in cloud networking, security, or web infrastructure.
  • •Extensive knowledge of Cloudflare’s Application and Security portfolio (DNS, WAF, DDoS, Bot Management, CDN) and cloud infrastructure.
  • •Hands-on experience securing web applications, APIs, and web services using WAF, DDoS, DNS, and Bot Management tools.
  • •Proven ability to work with Cloudflare products within Enterprise-level accounts and solve complex technical problems in customer environments.
  • •Ability to translate customer requirements into practical, scalable solutions and communicate effectively to both technical and non-technical audiences.
Experience:Cloud networkingWeb infrastructureEnterprise accounts
Skills:CommunicationConsultative skillsProblem-solvingAdvisory
Tech Stack:TerraformCloudflare WorkersWorkers AIDNSWAFDDoSBot ManagementCDNAPIsInfrastructure as Code

Company Brief

Cloudflare
Provides a global network and cloud platform that delivers security, performance, and reliability services for web applications, APIs, and Internet properties, including CDN, DDoS protection, DNS, and zero-trust security solutions.
Industry: Cybersecurity
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 2009
WebsiteLinkedIn