CarMax

3 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Deliver a customer-first experience that guides shoppers through the used-car buying and selling journey, including sales, appraisals, test drives, and financing applications. Perform accurate vehicle condition and cosmetic inspections, manage inventory check-in and reconciliation, and handle transaction paperwork, audits, and payments. Coordinate service appointments and review repair order invoices for billing accuracy while following CarMax EH&S requirements and maintaining a clean work area.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Assess vehicle condition and document details for appraisals while communicating findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Handle administrative work (reports, paperwork, audits, payments), coordinate service appointments, and review repair order invoices for accuracy.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Strong communication skills to represent CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals and follow processes accurately.
•High School Diploma or equivalent, plus a valid driver’s license (and ability to lift up to 25 lbs).

Education:High School

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website

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CarMax

3 weeks ago

Customer Specialist - Full Time

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 9 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Key Responsibilities

•Guide customers through sales, appraisals, test drives, and financing applications.
•Assess vehicle condition and document details for appraisals while communicating findings to Buyers.
•Manage inventory processes including vehicle check-in, daily scanning, and reconciliation.
•Perform cosmetic inspections to meet CarMax Quality Standards.
•Handle administrative work (reports, paperwork, audits, payments), coordinate service appointments, and review repair order invoices for accuracy.

Pay and Benefits

Salary: USD 19 - 28.5 hourly

Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

•Strong communication skills to represent CarMax and its products.
•Ability to build lasting customer relationships and create win-win solutions.
•Demonstrated integrity, respect, and teamwork in a fast-paced environment.
•Ability to balance customer needs with business goals and follow processes accurately.
•High School Diploma or equivalent, plus a valid driver’s license (and ability to lift up to 25 lbs).

Education:High School

Skills:CommunicationRelationship buildingIntegrityTeamworkAttention to detail

Licenses:Valid driver’s license

Tech Stack:Microsoft Office SuiteWordExcelPowerPoint

Company Brief

CarMax

Industry: Automotive

Website