Sonova

3 weeks ago

Client Care Representative - Chermside (Chermside, Australia)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Join a permanent, full-time client care role at a hearing clinic in Chermside. Provide face-to-face customer service, manage appointments, support clinicians, and handle daily clinic operations in a patient-focused environment within a global hearing care company.

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Welcoming our clients and managing their experience for optimal outcomes.
•Scheduling and confirming appointments for our clients.
•Providing administrative support to our Clinicians (Audiologists/Audiometrists).
•Efficiently managing the day-to-day operations of our clinics, including opening and closing procedures.
•Managing the clinic phone line and shared email inbox.

Pay and Benefits

Perks:Uniform AllowanceParental LeaveSalary PackagingEmployee DiscountsLearning PlatformWellness Stipend

Key Requirements

•Prior experience in face to face customer service and/or administration role.
•A passion for delivering an amazing client experience.
•Great communication and active listening skills.
•Excellent organisational and time management skills.
•Intermediate computer skills.

Experience:HealthcareRetailCustomer service

Skills:CommunicationActive listeningTime managementOrganizationCustomer service

Languages:English

Company Brief

Sonova

Designs, manufactures, and distributes hearing care solutions including hearing aids, cochlear implant accessories, and wireless communication devices, serving audiologists and consumers worldwide through clinics, retail networks, and distribution partners.

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website

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Sonova

3 weeks ago

Client Care Representative - Chermside (Chermside, Australia)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 6 hours agoStatus: Live

Job Summary

Location: Australia

Workplace: Onsite

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

•Welcoming our clients and managing their experience for optimal outcomes.
•Scheduling and confirming appointments for our clients.
•Providing administrative support to our Clinicians (Audiologists/Audiometrists).
•Efficiently managing the day-to-day operations of our clinics, including opening and closing procedures.
•Managing the clinic phone line and shared email inbox.

Pay and Benefits

Perks:Uniform AllowanceParental LeaveSalary PackagingEmployee DiscountsLearning PlatformWellness Stipend

Key Requirements

•Prior experience in face to face customer service and/or administration role.
•A passion for delivering an amazing client experience.
•Great communication and active listening skills.
•Excellent organisational and time management skills.
•Intermediate computer skills.

Experience:HealthcareRetailCustomer service

Skills:CommunicationActive listeningTime managementOrganizationCustomer service

Languages:English

Company Brief

Sonova

Industry: Medical Devices

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Stäfa, Switzerland

Founded: 1947

Website