Café Ambassador- Boulder- Part Time

Discover Financial
Boulder
Workplace: OnsitePart timeUSD 47,840 - 55,016 annuallyFunction: Customer Support (Service Desk)Education: high_schoolSkills: ["Communication","Problem-solving","De-escalation","Attention to detail","Adaptability"]

Serve as the face of mission-driven banking in a café-style environment, proactively engaging guests and guiding them through Capital One’s digital ecosystem. Share product value through genuine conversation, troubleshoot mobile tools, and resolve customer issues with compliance-aligned problem solving and de-escalation. Host local events that promote financial health while maintaining a welcoming, inclusive guest experience and supporting café flow across flexible schedules.

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Discover Financial
Discover Financial
1 month ago

Café Ambassador- Boulder- Part Time

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Last checked: 2 hours agoStatus: Live

Job Summary

Serve as the face of mission-driven banking in a café-style environment, proactively engaging guests and guiding them through Capital One’s digital ecosystem. Share product value through genuine conversation, troubleshoot mobile tools, and resolve customer issues with compliance-aligned problem solving and de-escalation. Host local events that promote financial health while maintaining a welcoming, inclusive guest experience and supporting café flow across flexible schedules.
Location: Boulder
Workplace: Onsite
Employment Type: Part time
Job Function: Customer Support (Service Desk)
Seniority: Entry level

Key Responsibilities

  • •Proactively engage guests in a high-energy café environment and bridge digital banking with human connection.
  • •Share the value of products and services through genuine conversation without traditional sales goals.
  • •Guide customers through mobile tools and troubleshoot digital banking challenges.
  • •Advocate for customers, problem-solve, and own issue resolution in alignment with compliance and regulatory requirements.
  • •Support local events that promote financial health and foster a supportive, inclusive guest experience.
Travel: Low travel

Pay and Benefits

Salary: USD 47,840 - 55,016 annually
Perks:Health InsuranceDentalVision401kPaid LeaveEducation AssistanceParental LeaveLife InsuranceDisability InsuranceChildcare

Key Requirements

  • •High school diploma, GED, or equivalent certification.
  • •At least 1 year of retail, sales, or customer service experience.
  • •2+ years of banking experience (preferred).
  • •2+ years of retail or customer-facing experience (preferred).
  • •Proficiency in G-Suite and strong written and oral communication skills.
Experience:RetailCustomer serviceBanking
Education:High School
Skills:CommunicationProblem-solvingDe-escalationAttention to detailAdaptability
Tech Stack:G-Suite

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn