Director, Product Management- Customer Core & Identity Restrictions

Discover Financial
Virginia, Richmond, Chicago, New York
Workplace: OnsiteFull timeUSD 209,500 - 286,900 annuallyFunction: Executive & General ManagementExperience: 5+ yearsEducation: bachelorsSkills: ["Cross-functional leadership","Strategic analysis","Customer focus","Risk mitigation","Transformational leadership"]

Lead product strategy and execution for the Customer Identity and Core team, responsible for the enterprise system of record for 100M+ customers. Drive technology-enabled capabilities that protect critical account information, enable real-time customer experience data, and deliver customer and business intelligence. Build seamless, secure journeys across consumers, businesses, and devices by leading cross-functional teams and translating customer needs and business strategy into consumer-facing digital products.

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Discover Financial
Discover Financial
1 week ago

Director, Product Management- Customer Core & Identity Restrictions

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Last checked: 18 hours agoStatus: Live
Reposted: similar role first listed 1 week ago

Job Summary

Lead product strategy and execution for the Customer Identity and Core team, responsible for the enterprise system of record for 100M+ customers. Drive technology-enabled capabilities that protect critical account information, enable real-time customer experience data, and deliver customer and business intelligence. Build seamless, secure journeys across consumers, businesses, and devices by leading cross-functional teams and translating customer needs and business strategy into consumer-facing digital products.
Location: Virginia, Richmond, Chicago, New York
Workplace: Onsite
Employment Type: Full time
Job Function: Executive & General Management
Seniority: Director level

Key Responsibilities

  • •Manage the enterprise system of record for 100M+ customers, including consumers, businesses, and devices
  • •Enable access to customer experiences and protect critical customer account information at the highest level of security
  • •Build and advance a real-time platform connecting human, business, and device data across the customer journey
  • •Provide customer and business intelligence to support customer experiences and business outcomes
  • •Lead cross-functional teams to solve complex product problems, drive alignment, and mitigate product risks

Pay and Benefits

Salary: USD 209,500 - 286,900 annually

Key Requirements

  • •Bachelor’s degree and at least 5 years of Product Management experience
  • •Experience translating business strategy and analysis into consumer-facing digital products
  • •Demonstrated ability to lead cross-functional teams and drive organizational alignment
  • •Proficiency in human-centered product development focused on internal and external customer needs
  • •Proficiency in technology-driven product development leveraging technology to deliver resilient solutions
Experience:5+ years
Education:Bachelor's
Skills:Cross-functional leadershipStrategic analysisCustomer focusRisk mitigationTransformational leadership

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Discover Financial
Provides consumer banking products, credit cards, personal loans, and payment services through the Discover brand. It operates a major U.S. financial network and serves individuals and merchants with lending and digital payment solutions.
Industry: Retail Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 10M to 25M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Riverwoods, United States
Founded: 1985
WebsiteLinkedIn