NTT

1 month ago

AI Solutions Architect, Public Sector domain

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Last checked: 4 hours agoStatus: Live

Job Summary

Design and deliver AI, machine learning, and generative AI solutions for SLED organizations across North America. Partner with public sector leaders to translate mission challenges into scalable, responsible AI-enabled architectures, covering data flows, integrations, governance, security, accessibility, privacy, and deployment. Lead solution design for citizen services and public-facing operations, develop cloud reference architectures and MLOps/LLMOps patterns, and support pre-sales with proposals, demos, and executive briefings.

Location: Plano

Workplace: Remote

Employment Type: Full time

Job Function: Solutions Engineering & Sales Engineering

Seniority: Mid level

Key Responsibilities

•Design end-to-end AI and generative AI solutions for SLED use cases, including architecture, data flows, integration patterns, governance, security, accessibility, privacy, and deployment approach.
•Partner with state, local, and education stakeholders to identify AI opportunities, define mission outcomes, assess feasibility, and shape implementation roadmaps.
•Lead solutioning across SLED domains such as constituent services, eligibility/enrollment, human services, public safety support, permitting/licensing/inspections, transportation, education administration, student services, grants management, and case management.
•Develop reference architectures on cloud platforms and data/AI stacks, including data lakes/warehouses/lakehouses, MLOps pipelines, APIs, workflow tools, and enterprise search.
•Define responsible AI controls (monitoring, explainability, human-in-the-loop review, bias assessment, auditability, records retention, data lineage, privacy, cybersecurity, accessibility, public transparency) and support pre-sales with solution presentations, proposals, demos, workshops, and executive briefings.

Key Requirements

•Bachelor’s degree in computer science, information systems, engineering, data science, public administration, education technology, analytics, or a related field.
•8+ years of experience in technology architecture, data architecture, analytics, AI/ML, enterprise solution delivery, or public sector technology consulting.
•4+ years of experience supporting state government, local government, higher education, K-12 education, public sector agencies, or public institutions.
•Hands-on experience designing AI, machine learning, generative AI, analytics, automation, or digital service solutions in production environments.
•Strong understanding of SLED mission and operating processes and experience with public sector data, integration, and security/privacy/compliance considerations.

Experience:Public sectorSLEDEducationAI/ML

Education:Bachelor's

Skills:Stakeholder managementExecutive presentationProblem-solvingConsultingFacilitation

Tech Stack:AWSAzureGoogle CloudMachine learningArtificial intelligenceGenerative AIRAGVector databasesPrompt engineeringMLOpsLLMOpsAPIsData lakesData warehousesLakehousesIntegration platformsEnterprise searchChatbotsNLPPredictive analytics

Company Brief

NTT

Dimension Data, operating under NTT Ltd, provides managed IT services, cloud and data center solutions, networking, cybersecurity, and digital transformation services to enterprise customers worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: London, United Kingdom

Founded: 1983

Website LinkedIn

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NTT