Automation Service Engineering Associate I/II, Oncology

BillionToOne
Menlo Park
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 1+ yearsEducation: bachelorsSkills: ["Communication","Problem-solving","Attention to detail","Documentation","Teamwork"]

Join the Service Engineering team in a CLIA lab to troubleshoot, repair, and maintain automated laboratory equipment. You’ll work onsite in Menlo Park supporting clinical patient testing, execute routine maintenance, installations, and quality qualifications, while documenting issues and collaborating with vendors to drive process improvements in a fast-paced genomics environment.

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BillionToOne
BillionToOne
3 months ago

Automation Service Engineering Associate I/II, Oncology

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Last checked: 7 hours agoStatus: Live

Job Summary

Join the Service Engineering team in a CLIA lab to troubleshoot, repair, and maintain automated laboratory equipment. You’ll work onsite in Menlo Park supporting clinical patient testing, execute routine maintenance, installations, and quality qualifications, while documenting issues and collaborating with vendors to drive process improvements in a fast-paced genomics environment.
Location: Menlo Park
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Work in a team responsible for service, support, and troubleshooting of automated processes and instrumentation
  • •Execute or coordinate routine maintenance of laboratory equipment
  • •Perform Installation, Operational, and Performance Qualification on equipment
  • •Troubleshoot and triage equipment issues and involve vendors as required
  • •Draft documentation related to equipment operation and maintenance as needed

Pay and Benefits

Perks:Health Insurance401kMeal AllowanceEv ChargingParental Leave

Key Requirements

  • •BS degree in a scientific discipline
  • •1+ years of experience servicing Liquid Handlers (Associate II) or 2+ years in a technical service role
  • •Familiarity with the basics of a coding language and flow control logic
  • •Understanding of clinical laboratory assays and their applications
  • •Ability to identify, analyze and solve problems with minimal direction
Experience:1+ yearsHealthcareBiotechGenomicsLab automation
Education:Bachelor's
Skills:CommunicationProblem-solvingAttention to detailDocumentationTeamwork
Languages:English
Tech Stack:CodingProgrammingLab automationGDPOQ/PQCLIA

Company Brief

BillionToOne
Develops molecular counting and sequencing technologies for precise genetic testing. Offers noninvasive prenatal tests and rare disease genomic assays to improve detection accuracy and reduce false positives for clinical and commercial labs.
Industry: Diagnostics
Company Size: Medium (51 to 250 employees)
Growth: Growth Stage Startup
Headquarters: Redwood City, United States
Founded: 2016
WebsiteLinkedIn