Order-to-Cash Coordinator

Conde Nast
London
Workplace: HybridFull timeFunction: Executive & General ManagementSkills: ["Communication","Relationship building","Prioritization","Time management","Collaboration"]

Own key Order-to-Cash (OTC) activities for the UK market by following up with customers to ensure timely payments, investigating delinquent accounts, and coordinating invoice and AR adjustments. Maintain accurate records of customer communications and monitor outstanding accounts using Workday. Partner closely with the OTC Manager and cross-functional Sales and Strategy teams, while supporting offshore AR operations to apply cash remittances correctly and keep reporting accurate.

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Conde Nast
Conde Nast
1 day ago

Order-to-Cash Coordinator

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Own key Order-to-Cash (OTC) activities for the UK market by following up with customers to ensure timely payments, investigating delinquent accounts, and coordinating invoice and AR adjustments. Maintain accurate records of customer communications and monitor outstanding accounts using Workday. Partner closely with the OTC Manager and cross-functional Sales and Strategy teams, while supporting offshore AR operations to apply cash remittances correctly and keep reporting accurate.
Location: London
Workplace: Hybrid
Employment Type: Full time
Job Function: Executive & General Management

Key Responsibilities

  • •Follow up with customers to ensure timely payments and identify, track, manage, and investigate delinquent customer accounts.
  • •Coordinate with billing, AR, and sales teams to process adjustments for discrepancies, contract discounting, campaign flight changes, and customer revisions accurately and on time.
  • •Keep records of all customer communications to build debtor cases.
  • •Use Workday to monitor and update outstanding accounts.
  • •Support the offshore AR team with accurate cash remittance application and AR activities and entries.

Pay and Benefits

Perks:Paid LeavePensionHealth InsuranceRemote WorkGym Membership

Key Requirements

  • •Understand the end-to-end Order-to-Cash process, including order processing, invoicing, billing, collections, and cash application.
  • •Strong verbal and written communication skills to interact with customers and cross-functional internal stakeholders.
  • •Working knowledge of Excel.
  • •Familiarity with OTC-related software, ERP systems, and CRM tools used for orders, invoicing, and collections.
  • •Ability to build and maintain positive relationships and manage priorities to meet deadlines.
Skills:CommunicationRelationship buildingPrioritizationTime managementCollaboration
Tech Stack:ExcelWorkdayERPCRM

Company Brief

Conde Nast
Conde Nast is a global media company publishing premium magazines, digital brands, and video content across fashion, lifestyle, culture, and luxury sectors. It creates editorial, advertising, and branded-content experiences for audiences and marketers worldwide.
Industry: Publishing
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: New York City, United States
Founded: 1909
WebsiteLinkedIn