Miele

1 month ago

Commercial Appliance Field Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Field Service Technician responsible for diagnosing, servicing and repairing a range of commercial appliances in customer sites (laundry, laboratory, hospital). Travel within the Crawley/Abingdon area with occasional overnight stays, ensuring high first-time fix rates, excellent service, and up-to-date product knowledge while representing Miele Professional.

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•In close collaboration with customers and internal departments, carry out fault diagnostics, servicing, maintenance and repairs on professional laundry and washer disinfector appliances to a high technical standard
•In line with health, safety and gas safe regulations, complete the installation and decommissioning of professional appliances across commercial and medical environments
•Through every customer interaction, contribute to an exceptional service experience while always representing the Miele brand professionally
•In partnership with planners, managers and service partners, maintain clear communication to support efficient service delivery and resolve technical issues effectively
•By maintaining accurate van stock, spare parts control and daily administration, support strong first-time fix rates and operational efficiency

Travel: Low travel

Pay and Benefits

Perks:Gym MembershipEye TestsDiscounts

Key Requirements

•Strong diagnostic and fault-finding skills with the ability to repair and maintain professional electrical and gas appliances using relevant test equipment
•Proven experience in a field service or technical customer service environment with high standards of customer support
•Sound technical knowledge of UK power supplies, wiring components and appliance systems, with the ability to identify and resolve technical issues
•Excellent communication and organisational skills, with the ability to manage workload independently and build positive customer relationships
•Proactive approach to learning and development, including maintaining up-to-date product knowledge and completing technical training programmes

Experience:HospitalityHealthcareIndustrial laundries

Skills:CommunicationCustomer serviceProblem-solvingDiagnosticOrganization

Licenses:Gas safeGas

Languages:English

Tech Stack:Test equipmentUK power suppliesWiring componentsAppliance systems

Company Brief

Miele

Manufacturer of premium domestic and commercial appliances including washers, dryers, dishwashers, ovens, and vacuum cleaners, known for engineering quality, longevity, and innovative household technologies.

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Gütersloh, Germany

Founded: 1899

Website LinkedIn

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Miele

1 month ago

Commercial Appliance Field Service Technician

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 14 hours agoStatus: Live

Job Summary

Location: United Kingdom

Workplace: Onsite

Employment Type: Full time

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•In close collaboration with customers and internal departments, carry out fault diagnostics, servicing, maintenance and repairs on professional laundry and washer disinfector appliances to a high technical standard
•In line with health, safety and gas safe regulations, complete the installation and decommissioning of professional appliances across commercial and medical environments
•Through every customer interaction, contribute to an exceptional service experience while always representing the Miele brand professionally
•In partnership with planners, managers and service partners, maintain clear communication to support efficient service delivery and resolve technical issues effectively
•By maintaining accurate van stock, spare parts control and daily administration, support strong first-time fix rates and operational efficiency

Travel: Low travel

Pay and Benefits

Perks:Gym MembershipEye TestsDiscounts

Key Requirements

•Strong diagnostic and fault-finding skills with the ability to repair and maintain professional electrical and gas appliances using relevant test equipment
•Proven experience in a field service or technical customer service environment with high standards of customer support
•Sound technical knowledge of UK power supplies, wiring components and appliance systems, with the ability to identify and resolve technical issues
•Excellent communication and organisational skills, with the ability to manage workload independently and build positive customer relationships
•Proactive approach to learning and development, including maintaining up-to-date product knowledge and completing technical training programmes

Experience:HospitalityHealthcareIndustrial laundries

Skills:CommunicationCustomer serviceProblem-solvingDiagnosticOrganization

Licenses:Gas safeGas

Languages:English

Tech Stack:Test equipmentUK power suppliesWiring componentsAppliance systems

Company Brief

Miele

Industry: Home Appliances

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Established Company

Funding: Bootstrapped

Headquarters: Gütersloh, Germany

Founded: 1899

Website LinkedIn