L&D Measurement, Analytics & Field Enablement Specialist

Salesforce
Indianapolis, Chicago, New York, Atlanta, Austin, San Francisco
Workplace: OnsiteFull timeUSD 117,400 - 177,600 annuallyFunction: Data Analytics & Business IntelligenceExperience: 3-5 yearsSkills: ["Data visualization","Consultative skills","Communication","Collaboration","Continuous improvement"]

Own end-to-end learning measurement and analytics for Salesforce Professional Services Field teams, translating qualitative and quantitative research into scalable frameworks. Embed measurement into learning program design, define success measures tied to behavior change and business impact, and build executive-ready dashboards and narratives. Partner with stakeholders and Instructional Designers to validate learning needs, connect learning objectives to performance KPIs, and continuously improve learning outcomes.

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Salesforce
Salesforce
1 day ago

L&D Measurement, Analytics & Field Enablement Specialist

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Last checked: 55 minutes agoStatus: Live

Job Summary

Own end-to-end learning measurement and analytics for Salesforce Professional Services Field teams, translating qualitative and quantitative research into scalable frameworks. Embed measurement into learning program design, define success measures tied to behavior change and business impact, and build executive-ready dashboards and narratives. Partner with stakeholders and Instructional Designers to validate learning needs, connect learning objectives to performance KPIs, and continuously improve learning outcomes.
Location: Indianapolis, Chicago, New York, Atlanta, Austin, San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Data Analytics & Business Intelligence
Seniority: Mid level

Key Responsibilities

  • •Own end-to-end reporting and analytics across Talent Development and Learning initiatives, identifying key metrics and translating data into actionable insights.
  • •Develop scalable measurement frameworks, processes, and standards across the learning portfolio.
  • •Design qualitative and quantitative research and discovery approaches to understand field teams’ skill gaps, challenges, and priorities.
  • •Advance measurement beyond participation/satisfaction metrics by connecting learning outcomes to observable performance changes and business results.
  • •Translate complex datasets and research into executive-ready dashboards, presentations, and narratives to influence learning strategy and investments.

Pay and Benefits

Salary: USD 117,400 - 177,600 annually
Equity and Bonus:Equity
Perks:MedicalDentalVisionHealth InsurancePaid LeaveLife InsuranceDisability Insurance401kEquity

Key Requirements

  • •3–5 years of experience in Learning & Development, learning analytics, Instructional Design, field enablement, organizational development, or a related discipline.
  • •Experience developing learning measurement and evaluation approaches, including familiarity with Kirkpatrick Levels 3 and 4 and/or the Phillips ROI Methodology.
  • •Ability to design and conduct qualitative and quantitative research, synthesize findings, and turn them into clear, actionable recommendations.
  • •Strong analytical and data visualization skills using learning, engagement, performance, or business data.
  • •Working knowledge of Instructional Design, adult learning principles, learning objectives, and evaluation methodologies.
Experience:3-5 yearsProfessional servicesTechnologyLearning & development
Skills:Data visualizationConsultative skillsCommunicationCollaborationContinuous improvement

Company Brief

Salesforce
Provides a leading cloud-based customer relationship management (CRM) platform with sales, service, marketing, analytics, and integration tools that empower businesses to manage customer relationships and digital transformation at scale.
Industry: SaaS
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: San Francisco, United States
Founded: 1999
Glassdoor
Glassdoor: 4.1
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