Sales Support Associate I

Tapestry
Quebec
Workplace: OnsiteFull time17.6 - 22Function: SalesSkills: ["Customer service","Communication","Attention to detail","Organizational skills","Multitasking"]

Provide friendly, efficient customer service at the cash wrap and on a well-maintained sales floor. Operate POS accurately, organize and process shipments and transfers, and support stockroom cleanliness and inventory accuracy. Promote add-on products and gift cards, capture customer information where permitted, and maintain store standards by executing visual merchandising updates and following Loss Prevention guidelines. Support sales floor activity and partner with team members and management as needed.

Loading

Loading job details...

Preparing the role view and application actions.

FursaFursa
Tapestry
Tapestry
1 month ago

Sales Support Associate I

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 1 month ago

Job Summary

Provide friendly, efficient customer service at the cash wrap and on a well-maintained sales floor. Operate POS accurately, organize and process shipments and transfers, and support stockroom cleanliness and inventory accuracy. Promote add-on products and gift cards, capture customer information where permitted, and maintain store standards by executing visual merchandising updates and following Loss Prevention guidelines. Support sales floor activity and partner with team members and management as needed.
Location: Quebec
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Welcome clients warmly, anticipate needs, and provide personalized assistance.
  • •Serve as a brand ambassador and support social media engagement.
  • •Operate POS accurately, maintain cash wrap organization, and handle cash/media in compliance with policy.
  • •Suggest add-on products, promote gift cards, and capture customer information where permitted.
  • •Receive, process, and organize shipments and transfers; manage stock levels and execute visual merchandising updates.

Pay and Benefits

Salary: 17.6 - 22
Perks:Health InsuranceDentalVision401kPaid LeaveCommuter BenefitsDisability InsuranceTuition Assistance

Key Requirements

  • •1+ year of previous retail experience (cashier/stock/sales), preferably in luxury retail; education and experience may be combined.
  • •Knowledge of fashion trends and marketplace competition.
  • •Knowledge of cash register systems and basic computer skills, including iPad/laptop, Mobile POS, and Internet use.
  • •Strong attention to detail and organizational skills.
  • •Excellent communication and customer service skills with the ability to multitask in a fast-paced environment.
Experience:Retail
Skills:Customer serviceCommunicationAttention to detailOrganizational skillsMultitasking
Languages:English
Tech Stack:POSCash register systemsIPadLaptopMobile POSInternetSocial media

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
WebsiteLinkedInGlassdoor