Business Operations Associate - Full Time

CarMax
Raleigh
Workplace: OnsiteFull timeUSD 15.5 - 30.7 hourlyFunction: Business OperationsSkills: ["Customer service","Attention to detail","Organizational skills","Multitasking","Communication"]

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Ensure accurate titles, payoffs, and funding documentation while handling cash management tasks like receiving payments and preparing deposits. Deliver customer-facing guidance through paperwork, mentor new associates, and complete clerical work such as filing, data entry, and reconciliation—always following CarMax EH&S requirements and confidentiality policies.

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FursaFursa
CarMax
CarMax
2 months ago

Business Operations Associate - Full Time

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Source: Company careers pageValidated by: Fursa AI
Last checked: 2 hours agoStatus: Live

Job Summary

Support day-to-day store operations by processing and auditing paperwork for retail and wholesale sales, auctions, and appraisals. Ensure accurate titles, payoffs, and funding documentation while handling cash management tasks like receiving payments and preparing deposits. Deliver customer-facing guidance through paperwork, mentor new associates, and complete clerical work such as filing, data entry, and reconciliation—always following CarMax EH&S requirements and confidentiality policies.
Location: Raleigh
Workplace: Onsite
Employment Type: Full time
Job Function: Business Operations
Seniority: Entry level

Key Responsibilities

  • •Deliver customer service by greeting customers, answering questions, and guiding them through paperwork processes.
  • •Process and audit paperwork for retail and wholesale sales, including deal jackets, finance contracts, and DMV documentation.
  • •Manage auction and appraisal transactions by ensuring accurate titles, payoffs, and proper documentation for funding.
  • •Handle cash management tasks such as receiving payments, preparing deposits, and maintaining security protocols.
  • •Train and mentor new associates and assist multiple departments, supporting operations overflow while completing filing, data entry, and reconciliation.

Pay and Benefits

Salary: USD 15.5 - 30.7 hourly
Perks:Paid SickPaid LeavePaid Holidays

Key Requirements

  • •Accurately read, interpret, and record data for compliance and reporting.
  • •Strong organizational and multitasking skills in a deadline-driven environment.
  • •Proficiency in Microsoft Office and data entry systems with intermediate PC skills.
  • •Effective verbal and written communication skills for customers and internal teams.
  • •Ability to lift up to 20 lbs and work on your feet for extended periods.
Skills:Customer serviceAttention to detailOrganizational skillsMultitaskingCommunication
Tech Stack:Microsoft Office

Company Brief

CarMax
Operates the largest used-car retail chain in the United States, selling and financing pre-owned vehicles through a no-haggle customer experience. Also offers vehicle buying, appraisal, service, and related automotive solutions.
Industry: Automotive
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Richmond, United States
Founded: 1993
WebsiteLinkedIn