Store Team Lead, Crocs

Crocs Inc.
Irvine
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceSkills: ["Leadership","Customer focus","Communication","Sales leadership","Team culture building"]

Lead in-store teams to deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model. Partner with Store Management to drive personal and team sales goals, manage day-to-day activities through delegation and follow-up, and support all store departments including POS operations, customer service, merchandising, and stockroom readiness. Serve as a brand ambassador, uphold asset protection and shortage prevention procedures, and maintain compliance while demonstrating a positive store culture.

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FursaFursa
Crocs Inc.
Crocs Inc.
1 day ago

Store Team Lead, Crocs

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Source: Company careers pageValidated by: Fursa AI
Last checked: 3 hours agoStatus: Live

Job Summary

Lead in-store teams to deliver outstanding consumer experiences using Crocs’ C.H.A.R.M service model. Partner with Store Management to drive personal and team sales goals, manage day-to-day activities through delegation and follow-up, and support all store departments including POS operations, customer service, merchandising, and stockroom readiness. Serve as a brand ambassador, uphold asset protection and shortage prevention procedures, and maintain compliance while demonstrating a positive store culture.
Location: Irvine
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Manager level

Key Responsibilities

  • •Deliver outstanding consumer experiences by applying the C.H.A.R.M service model.
  • •Actively champion a positive team culture by sharing ideas, feedback, and concerns while demonstrating core values.
  • •Assist in store departments including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations.
  • •Lead on the sales floor and work with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement.
  • •Manage day-to-day team activities by delegating tasks, monitoring progress, ensuring timely follow-up, and maintaining high service standards.

Key Requirements

  • •Must be 18 years or older.
  • •2-3 years of retail experience, preferably with prior store leadership roles.
  • •Flexibility with nights, weekends, holidays, and extended hours, with regular attendance and punctuality.
  • •Ability to move, lift, and handle merchandise, including lifting 30 pounds or more with assistance and being on your feet for at least 8 hours per shift.
  • •Ability to read and comprehend instructions and enter information on computer/register screens.
Experience:RetailStore leadership
Skills:LeadershipCustomer focusCommunicationSales leadershipTeam culture building
Tech Stack:POS system

Company Brief

Crocs Inc.
Designs, manufactures, and sells casual footwear and accessories known for its proprietary Croslite™ material. Crocs offers a range of comfortable, lightweight shoes and related products globally through wholesale, retail, and e-commerce channels.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Broomfield, United States
Founded: 2002
WebsiteLinkedIn