Service Delivery Tech III, EUS

VF Corporation
Vietnam
Workplace: OnsiteFull timeFunction: Transportation & Fleet OperationsExperience: 1-2 yearsSkills: ["Independent working","Teamwork","Self-learning","Analytical thinking","Problem-solving","Communication"]

Provide day-to-day IT operational support for VF Vietnam HQ and remote support. Resolve incidents and service requests promptly, ensuring high customer satisfaction, and escalate issues to the appropriate support groups. Work independently while liaising with global teams, using strong analytical and problem-solving skills, and maintain excellent communication. Support meetings during non-office hours occasionally and travel as needed to remote factory and development centers.

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VF Corporation
VF Corporation
1 week ago

Service Delivery Tech III, EUS

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Last checked: 11 hours agoStatus: Live

Job Summary

Provide day-to-day IT operational support for VF Vietnam HQ and remote support. Resolve incidents and service requests promptly, ensuring high customer satisfaction, and escalate issues to the appropriate support groups. Work independently while liaising with global teams, using strong analytical and problem-solving skills, and maintain excellent communication. Support meetings during non-office hours occasionally and travel as needed to remote factory and development centers.
Location: Vietnam
Workplace: Onsite
Employment Type: Full time
Job Function: Transportation & Fleet Operations
Seniority: Entry level

Key Responsibilities

  • •Maintain day-to-day IT operational support for VF Vietnam HQ and provide remote support.
  • •Resolve incidents and service requests in a timely manner to maintain high customer satisfaction.
  • •Escalate unresolved incidents and requests to the appropriate support groups.
  • •Work independently and liaise with global teams as needed.
  • •Occasionally join meetings during non-office hours and travel to remote factory and development centers as required.
Travel: Low travel

Key Requirements

  • •1–2 years of solid experience in a related scope (fresh graduates encouraged).
  • •Diploma/degree in IT or a related professional certification.
  • •Fluent English proficiency.
  • •Able to work independently and liaise with global teams.
  • •Strong analytical and problem-solving skills with good communication.
Experience:1-2 years
Education:
Skills:Independent workingTeamworkSelf-learningAnalytical thinkingProblem-solvingCommunication
Languages:English

Company Brief

VF Corporation
Global apparel and footwear company that owns brands such as Vans, The North Face, Timberland, and Dickies. Designs, markets, and distributes branded lifestyle products through wholesale, retail, and e-commerce channels worldwide.
Industry: Fashion & Apparel
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Denver, United States
Founded: 1899
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Glassdoor: 3.7
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