Administrator, Administration Center (Miami, FL, US)

American Airlines Group
Miami
Workplace: OnsiteFull timeFunction: Administration & Executive AssistanceEducation: high_schoolSkills: ["Confidentiality","Organization","Judgment","Communication","Ability to work independently or in a team"]

Support the Workforce Administration team within Technical Operations by auditing and preparing headcount and projection reports, managing payroll-related processes in Workbrain (time coding, schedules, overtime, shift swaps, and vacation changes), and handling time-sensitive internal requests. Serve as a primary point of contact for phone/email/walk-in inquiries, coordinate with airport personnel and leadership, onboard new team members, and maintain organized, confidential records and system access transactions.

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FursaFursa
American Airlines Group
American Airlines Group
17 hours ago

Administrator, Administration Center (Miami, FL, US)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 17 hours agoStatus: Live
Reposted: similar role first listed 7 months ago

Job Summary

Support the Workforce Administration team within Technical Operations by auditing and preparing headcount and projection reports, managing payroll-related processes in Workbrain (time coding, schedules, overtime, shift swaps, and vacation changes), and handling time-sensitive internal requests. Serve as a primary point of contact for phone/email/walk-in inquiries, coordinate with airport personnel and leadership, onboard new team members, and maintain organized, confidential records and system access transactions.
Location: Miami
Workplace: Onsite
Employment Type: Full time
Job Function: Administration & Executive Assistance
Seniority: Entry level

Key Responsibilities

  • •Audit, analyze, and prepare weekly headcount and monthly projection reports.
  • •Use Workbrain for payroll administration, including time coding and shift scheduling.
  • •Process overtime, field trips, shift swaps, and holiday equalization per collective bargaining rules and Workbrain system limits.
  • •Process vacation changes per leadership directions, contract guidelines, and Workbrain system.
  • •Provide internal customer service via phone, email, and walk-ins; liaise with airport personnel and leadership; train onboarding team members.

Pay and Benefits

Perks:Health InsuranceDentalPrescriptionVision401kPet Insurance

Key Requirements

  • •High school diploma or GED equivalent.
  • •At least 1 year of prior administrative experience.
  • •Intermediate experience with Microsoft Office (Word, Excel, PowerPoint).
  • •Knowledge of applicable workforce collective bargaining agreements (IAM/TWU).
  • •Ability to prioritize and organize work while maintaining confidentiality with payroll data and personnel files.
Education:High School
Skills:ConfidentialityOrganizationJudgmentCommunicationAbility to work independently or in a team
Tech Stack:Microsoft OfficeWorkbrainWordExcelPowerPoint

Company Brief

American Airlines Group
Major U.S. airline providing scheduled passenger and cargo air transportation globally. Operates a large fleet and extensive domestic and international route network, serving millions of customers with diversified travel and loyalty services.
Industry: Airlines
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Fort Worth, United States
Founded: 1926
WebsiteLinkedIn