Crh

1 week ago

Customer Service Rep - Dispatcher (Orlando, FL, US, 32819)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 26 minutes agoStatus: Live

Job Summary

Coordinate delivery scheduling by maintaining contact with drivers throughout the day and managing orders for ready-mix and related materials. Answer customer calls, radio, and emails to take and enter orders, accurately schedule mixes, and use company systems to monitor customer expectations. Handle route changes and road construction issues, follow DOT/OSHA safety requirements, and complete related dispatch/admin tasks as needed.

Location: Orlando

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Mid level

Key Responsibilities

•Coordinate delivery truck schedules and maintain contact with drivers throughout the day.
•Answer telephone, radio, and email to take and input customer orders.
•Schedule orders accurately based on available mixes using company systems.
•Monitor route changes and road construction issues and work with drivers to establish new routes.
•Follow company policies and safety/OSHA requirements while performing related dispatch/admin duties as needed.

Pay and Benefits

Perks:401kHealth InsuranceDentalVisionLife InsuranceDisability CoverageEapPaid LeaveProfit Sharing

Key Requirements

•Have a strong understanding of DOT transportation regulations and applicable state laws.
•Strong knowledge of the roadways throughout the immediate area.
•Basic computer skills with the ability to learn required systems.
•Ability to communicate, understand, and follow both written and verbal instructions.
•Must be willing to work flexible schedules (nights, weekends, holidays) and pass pre-employment drug screen, criminal background check, and driving record review.

Experience:Construction materials

Education:High School

Skills:Safety commitmentCommunicationTeamworkProfessionalismAbility to follow instructions

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Crh

Global building materials business supplying aggregates, cement, asphalt, ready-mixed concrete, and construction products and services to the construction industry across Europe, North America and other markets.

Industry: Building Materials

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Dublin, Ireland

Founded: 1970

Website LinkedIn

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Crh