Allianz

2 weeks ago

Roadside Technician - Edinburgh (Home, GB, HOME BASED)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Provide roadside vehicle assistance for customers across the Edinburgh area, starting and ending from home with a fully equipped van. Diagnose faults using modern tools, repair where safe, and make safety-led decisions on repair versus recovery. Communicate clearly with customers, manage job end-to-end notes and parts, and meet service and quality standards while working rotating shifts and using digital, AI- and analytics-enabled tools responsibly.

Location: Edinburgh

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Attend roadside assistance calls, assess situations, diagnose faults with modern diagnostic tools, and repair at scene where safe and possible.
•Make practical, safety-led decisions on repair versus recovery, arranging professional recovery and dealer workshop attention when needed.
•Own each job end-to-end by communicating clearly with customers, setting expectations, and providing reassurance.
•Operate and maintain a fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in systems.
•Meet service, safety, and quality standards while working efficiently toward targets, using AI-, machine learning-, and analytics-enabled tools responsibly.

Pay and Benefits

Salary: GBP 41,200 annually

Perks:Private MedicalPensionPaid OvertimeAnnual LeaveEap

Key Requirements

•Proven experience as a vehicle or roadside technician able to work independently at the scene and act as the on-site decision-maker.
•Strong diagnostic and fault-finding skills using modern equipment to identify issues quickly and choose the safest, fastest route.
•Confident, calm customer communication, managing expectations and safety while you are the face of Allianz Partners at the roadside.
•Comfortable using IT, mobile apps, and diagnostic software, including accurate digital data capture.
•Full UK driving licence and confidence driving a fully equipped van, with the flexibility to work rotating shifts including some weekends and Bank Holidays.

Skills:Customer communicationDiagnostic judgmentIndependent decision-makingSafety focusData accuracy

Licenses:UK driving licence

Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics

Tech Stack:Diagnostic toolsDiagnostic softwareMobile appsAIMachine learningData analyticsCloud-based tools

Company Brief

Allianz

Global insurance and financial services group offering property-casualty insurance, life and health insurance, asset management, and corporate risk solutions to individuals, businesses, and institutions across more than 70 countries.

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn

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Allianz

2 weeks ago

Roadside Technician - Edinburgh (Home, GB, HOME BASED)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 19 hours agoStatus: Live

Job Summary

Location: Edinburgh

Workplace: Onsite

Employment Type: Full time · Permanent

Job Function: Field Service, Maintenance & Skilled Trades

Key Responsibilities

•Attend roadside assistance calls, assess situations, diagnose faults with modern diagnostic tools, and repair at scene where safe and possible.
•Make practical, safety-led decisions on repair versus recovery, arranging professional recovery and dealer workshop attention when needed.
•Own each job end-to-end by communicating clearly with customers, setting expectations, and providing reassurance.
•Operate and maintain a fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in systems.
•Meet service, safety, and quality standards while working efficiently toward targets, using AI-, machine learning-, and analytics-enabled tools responsibly.

Pay and Benefits

Salary: GBP 41,200 annually

Perks:Private MedicalPensionPaid OvertimeAnnual LeaveEap

Key Requirements

•Proven experience as a vehicle or roadside technician able to work independently at the scene and act as the on-site decision-maker.
•Strong diagnostic and fault-finding skills using modern equipment to identify issues quickly and choose the safest, fastest route.
•Confident, calm customer communication, managing expectations and safety while you are the face of Allianz Partners at the roadside.
•Comfortable using IT, mobile apps, and diagnostic software, including accurate digital data capture.
•Full UK driving licence and confidence driving a fully equipped van, with the flexibility to work rotating shifts including some weekends and Bank Holidays.

Skills:Customer communicationDiagnostic judgmentIndependent decision-makingSafety focusData accuracy

Licenses:UK driving licence

Certifications:EV Level 3 IMI AccreditedATA Level 3 roadside diagnostics

Tech Stack:Diagnostic toolsDiagnostic softwareMobile appsAIMachine learningData analyticsCloud-based tools

Company Brief

Allianz

Industry: Insurance

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Munich, Germany

Founded: 1890

Website LinkedIn