Sales Associate

Tapestry
Anywhere
Workplace: OnsiteFull timeFunction: SalesExperience: 1+ yearsSkills: ["Customer focus","Communication","Adaptability","Calm professionalism","Team collaboration"]

Deliver an elevated, personalized luxury shopping experience as a Coach front-line ambassador. Build client relationships through styling and product expertise, drive sales with cross-sell and tailored recommendations, and use clienteling and mobile POS tools to capture data and encourage repeat purchases. Support daily store operations—from cash wrap and inventory processing to visual merchandising—while maintaining service, cleanliness, and asset protection standards.

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FursaFursa
Tapestry
Tapestry
2 months ago

Sales Associate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 12 hours agoStatus: Live
Reposted: similar role first listed 2 months ago

Job Summary

Deliver an elevated, personalized luxury shopping experience as a Coach front-line ambassador. Build client relationships through styling and product expertise, drive sales with cross-sell and tailored recommendations, and use clienteling and mobile POS tools to capture data and encourage repeat purchases. Support daily store operations—from cash wrap and inventory processing to visual merchandising—while maintaining service, cleanliness, and asset protection standards.
Location: Anywhere
Workplace: Onsite
Employment Type: Full time
Job Function: Sales
Seniority: Entry level

Key Responsibilities

  • •Represent Coach as a brand ambassador and follow Coach Guide to Style and Service standards.
  • •Build lasting client relationships through personalized styling, product expertise, and fashion advice.
  • •Drive sales using cross-selling, upselling, and tailored recommendations while meeting individual and team KPIs.
  • •Use mobile POS, clienteling tools, and social selling (including short-form video) to capture data and encourage repeat purchases.
  • •Support daily store operations including cash wrap, inventory processing, replenishment, visual merchandising, and transaction handling (purchases, returns, exchanges, online pickups).

Key Requirements

  • •1+ years of sales experience (luxury retail preferred) and knowledge of fashion trends and competitors.
  • •Experience operating POS and basic computer proficiency (iPad/laptop, Mobile POS).
  • •Strong English proficiency and the ability to work in a fast-paced environment.
  • •Comfort managing multiple customers and adapting selling techniques to business needs.
  • •Preferred: luxury retail background, social media savvy, and experience with live-stream shopping/video demos, clienteling, and data acquisition.
Experience:1+ yearsLuxury retail
Skills:Customer focusCommunicationAdaptabilityCalm professionalismTeam collaboration
Languages:English
Tech Stack:POSMobile POSIPadLaptopClienteling toolsSocial selling platformsShort-form videoLive-stream shoppingWalkie-talkie

Company Brief

Tapestry
Global luxury fashion group that owns and operates brands including Coach, Kate Spade, and Stuart Weitzman. Designs, markets, and sells handbags, accessories, footwear, and apparel through retail and wholesale channels.
Industry: Luxury Goods
Company Size: Enterprise (1,001+ employees)
Revenue: USD 5M to 10M
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: New York City, United States
Founded: 2017
Glassdoor
Glassdoor: 3.7
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