PhonePe

1 day ago

CCM - Purnia (Bihar)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Lead and manage a team of Collection Executives while collaborating with third-party recovery agencies. Own collections performance for an assigned cluster by monitoring KPIs like resolution rates and delinquency buckets, improving recovery of overdue payments, and controlling delinquency roll rates. Develop data-driven collection strategies, ensure strict adherence to SOPs and regulatory guidelines, and deliver daily reviews and reporting on portfolio health and cluster outcomes.

Location: India

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Manager level

Key Responsibilities

•Lead and manage Collection Executives and collaborate with third-party recovery agencies to ensure team targets are met.
•Drive collections performance for an assigned cluster by monitoring KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and recovery of overdue payments, implementing strategies to control roll rates and minimize bucket-wise delinquencies.
•Develop and execute cluster-specific collections strategies using data and portfolio health insights.
•Ensure compliance with collections processes, SOPs, internal policies, and regulatory guidelines; conduct daily monitoring and reporting.

Pay and Benefits

Perks:Health InsuranceLife InsuranceDentalCritical IllnessEmployee AssistanceOnsite MedicalEmergency SupportMaternity BenefitPaternity BenefitAdoption AssistanceDay-care SupportRelocation BenefitsTransfer SupportTravel AllowanceEmployee Pf

Key Requirements

•Must be a graduate.
•5+ years of experience in collections, including 1-2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company.
•Ability to lead and motivate a team.
•Strong decision-making skills and the ability to work effectively under pressure.

Experience:5+ yearsFintechNBFCBanking

Education:Bachelor's

Skills:LeadershipAnalytical skillsCommunicationResults orientationDecision-making

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn

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PhonePe

1 day ago

CCM - Purnia (Bihar)

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 21 hours agoStatus: Live

Job Summary

Location: India

Workplace: Onsite

Employment Type: Full time

Job Function: Data Analytics & Business Intelligence

Seniority: Manager level

Key Responsibilities

•Lead and manage Collection Executives and collaborate with third-party recovery agencies to ensure team targets are met.
•Drive collections performance for an assigned cluster by monitoring KPIs such as resolution rates and delinquency buckets.
•Own portfolio delinquency rates and recovery of overdue payments, implementing strategies to control roll rates and minimize bucket-wise delinquencies.
•Develop and execute cluster-specific collections strategies using data and portfolio health insights.
•Ensure compliance with collections processes, SOPs, internal policies, and regulatory guidelines; conduct daily monitoring and reporting.

Pay and Benefits

Key Requirements

•Must be a graduate.
•5+ years of experience in collections, including 1-2 years in a team lead or supervisory role.
•Prior experience in a bank, new-age NBFC, or fintech company.
•Ability to lead and motivate a team.
•Strong decision-making skills and the ability to work effectively under pressure.

Experience:5+ yearsFintechNBFCBanking

Education:Bachelor's

Skills:LeadershipAnalytical skillsCommunicationResults orientationDecision-making

Company Brief

PhonePe

PhonePe is an Indian digital payments and financial services platform offering UPI payments, wallet services, mutual funds, insurance, and merchant solutions to consumers and businesses across India.

Industry: Payments

Company Size: Enterprise (1,001+ employees)

Growth: Scaleup

Valuation: Unicorn (USD 1B+)

Funding: Private Equity Backed

Headquarters: Bengaluru, India

Founded: 2015

Website LinkedIn