Carvana

2 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Deliver vehicles to customers’ doors using Carvana’s custom haulers, while handling loading/unloading, inspections, and safe driving. Complete customer paperwork and maintain detailed notes in the customer tracking system. Work a required shift window from 1am–9pm with availability 7 days a week, earning performance-based pay increases plus comprehensive health, time off, and education support benefits.

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver vehicles straight to customers’ doors with custom car haulers.
•Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure safe-to-drive condition.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 17 - 19 hourly

Equity and Bonus:Equity

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to read, write, speak and understand English.
•Physically perform demanding tasks including detailing vehicles and loading/unloading hauler vehicles in indoor/outdoor conditions.
•Requires grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs.
•Must be at least 21 years of age and possess a valid driver’s license; must pass a drug test and obtain a DOT Medical Card.

Experience:2+ years

Skills:Customer-focusedSelf-motivatedSafety-mindedAttention to detail

Licenses:Valid driver’s licenseNotaryChauffeur’s licenseVehicle Verifier licenseSalesperson license

Certifications:DOT Medical Card

Languages:English

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Carvana

Industry: Automotive

Website

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Carvana

2 months ago

Customer Service Delivery Advocate

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 10 hours agoStatus: Live

Job Summary

Location: United States

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Support (Service Desk)

Seniority: Entry level

Key Responsibilities

•Deliver vehicles straight to customers’ doors with custom car haulers.
•Frequently load/unload vehicles onto the hauler and inspect the car-hauler to ensure safe-to-drive condition.
•Complete customer paperwork and add thorough notes in the customer tracking system.
•Drive safely and maintain a clean driving record per Carvana’s CMV Driver Qualification policy.

Pay and Benefits

Salary: USD 17 - 19 hourly

Equity and Bonus:Equity

Perks:401kHealth InsuranceDentalVisionPaid Leave

Key Requirements

•At least 2 years of customer-facing experience.
•Must be able to read, write, speak and understand English.
•Physically perform demanding tasks including detailing vehicles and loading/unloading hauler vehicles in indoor/outdoor conditions.
•Requires grasping, carrying, lifting, pushing, and pulling of items up to 50 lbs.
•Must be at least 21 years of age and possess a valid driver’s license; must pass a drug test and obtain a DOT Medical Card.

Experience:2+ years

Skills:Customer-focusedSelf-motivatedSafety-mindedAttention to detail

Licenses:Valid driver’s licenseNotaryChauffeur’s licenseVehicle Verifier licenseSalesperson license

Certifications:DOT Medical Card

Languages:English

Eligibility

Work Authorization:Sponsorship available.

Company Brief

Carvana

Industry: Automotive

Website