Account Manager
HSBC
Edinburgh
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementSkills: ["Client service","Relationship building","Communication","Interpersonal skills","Time management"]Manage a portfolio of Global Payment Solutions (GPS) clients as their single point of contact for complex service queries beyond basic transactions. Build strong, trusted relationships to ensure consistent client satisfaction locally and globally, oversee liquidity and cash management needs, and drive retention of annual revenue. Resolve assigned queries, lead Client Service Reviews using service metrics, and coordinate treasury and cash management initiatives with internal teams to improve outcomes.

