Customer Experience Banker - Belton

Huntington Bancshares
United States
Workplace: OnsiteFull timeFunction: Customer Success & Account ManagementExperience: 1+ yearsSkills: ["Customer service","Communication","Presentation","Relationship management","Sales acumen","Issue resolution","Technology comfort"]

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and recommending deposit, loan, and other banking products. Provide accurate transaction processing and exemplary service while educating customers on products, services, and technology. Use a disciplined sales and follow-up process to grow relationships, refer customers across the bank, and adhere to operational, security, risk, and regulatory policies.

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Huntington Bancshares
Huntington Bancshares
13 hours ago

Customer Experience Banker - Belton

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Serve as a financial concierge for walk-in customers, building and retaining consumer and business relationships by identifying financial goals and recommending deposit, loan, and other banking products. Provide accurate transaction processing and exemplary service while educating customers on products, services, and technology. Use a disciplined sales and follow-up process to grow relationships, refer customers across the bank, and adhere to operational, security, risk, and regulatory policies.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Customer Success & Account Management

Key Responsibilities

  • •Provide excellent customer service and resolve customer issues.
  • •Educate customers on consumer deposit products and consumer lending.
  • •Proactively grow customer relationships through a disciplined sales process, follow-ups, outbound calling, and referrals.
  • •Educate and refer customers to other bank areas to deepen relationships and build partnerships.
  • •Adhere to operational, security, risk, and regulatory policies and procedures.

Key Requirements

  • •High School Diploma or GED and minimum of 1 year customer service or military service in an administration, contracting, civil affairs, or similar role, or a Bachelor's Degree.
  • •Ability to educate customers on consumer deposit products and consumer lending.
  • •Proficiency in customer service and issue resolution.
  • •Comfort with technology such as mobile services and online banking services.
  • •Subject to additional background check requirements including providing fingerprints as required by NMLS regulations.
Experience:1+ yearsBankingFinancial servicesRetail sales
Skills:Customer serviceCommunicationPresentationRelationship managementSales acumenIssue resolutionTechnology comfort
Licenses:NMLS
Tech Stack:Mobile servicesOnline banking services

Eligibility

Work Authorization:Authorization required. Sponsorship not provided.

Company Brief

Huntington Bancshares
Regional bank holding company providing commercial and consumer banking, payments, wealth management, and lending services across the Midwestern and select other U.S. markets. It serves individuals, small businesses, and corporate clients through branches and digital channels.
Industry: Banking
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Columbus, United States
Founded: 1866
WebsiteLinkedIn