Serco

1 month ago

Operational Support Officer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Operate in a custodial environment in Bristol, supporting Custodial Operations through CCTV/radio monitoring, gatehouse access, vehicle escort, and contingency planning. This role involves shift work, adherence to security procedures, and collaboration with external agencies, delivering reliable administrative and operational support within HMP Ashfield.

Location: Bristol

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Report directly to the Custodial Operations Manager and perform duties as directed.
•Monitor CCTV and radio systems in the control room, alert staff to alarms, and complete paperwork.
•Carry out routine net test calls and cell call checks.
•Manage Gatehouse access for visitors and staff, including vehicle searches when required.
•Assist in escorting vehicles around the establishment and allocate BWVC/equipment.

Pay and Benefits

Salary: GBP 26,436.8 annually

Perks:Pension

Key Requirements

•GCSE Maths & English (Grade C or above) or equivalent. Good IT skills.
•Desirable: knowledge of security procedures and MS Office applications; good communication with external agencies.
•Experience in a secure environment or similar client group (not mandatory).
•Full Driving licence.
•Shift work including nights.

Experience:SecurityPublic sector

Education:High School

Skills:Organisational skillsAnalytical skillsCommunicationTeamworkReport writing

Licenses:Full Driving Licence

Languages:English

Tech Stack:Microsoft OfficeIT literacyCCTVRadios

Company Brief

Serco

Provides public services across defence, transport, health, justice, immigration and citizen services, delivering operations, consultancy and managed services to governments and commercial clients worldwide.

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn

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Serco

1 month ago

Operational Support Officer

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 1 hour agoStatus: Live

Job Summary

Location: Bristol

Workplace: Onsite

Employment Type: Full time

Job Function: Product Management

Key Responsibilities

•Report directly to the Custodial Operations Manager and perform duties as directed.
•Monitor CCTV and radio systems in the control room, alert staff to alarms, and complete paperwork.
•Carry out routine net test calls and cell call checks.
•Manage Gatehouse access for visitors and staff, including vehicle searches when required.
•Assist in escorting vehicles around the establishment and allocate BWVC/equipment.

Pay and Benefits

Salary: GBP 26,436.8 annually

Perks:Pension

Key Requirements

•GCSE Maths & English (Grade C or above) or equivalent. Good IT skills.
•Desirable: knowledge of security procedures and MS Office applications; good communication with external agencies.
•Experience in a secure environment or similar client group (not mandatory).
•Full Driving licence.
•Shift work including nights.

Experience:SecurityPublic sector

Education:High School

Skills:Organisational skillsAnalytical skillsCommunicationTeamworkReport writing

Licenses:Full Driving Licence

Languages:English

Tech Stack:Microsoft OfficeIT literacyCCTVRadios

Company Brief

Serco

Industry: Professional Services

Company Size: Enterprise (1,001+ employees)

Revenue: USD 1B+

Growth: Public Company

Valuation: Public Company (Market Cap in USD)

Funding: IPO / Publicly Listed

Headquarters: Hook, United Kingdom

Founded: 1929

Website LinkedIn