Chep

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Account Manager responsible for managing a portfolio of customers, driving revenue growth, coordinating cross-functional teams to deliver value, and ensuring high customer satisfaction while aligning with CHEP’s sustainability and cost-efficiency goals.

Location: Milan

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction.
•Identify growth opportunities and pursue new business leads, increasing revenue through strategic initiatives such as expansion and pricing optimizations.
•Collaborate with cross-functional teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease.
•Conduct regular business reviews, manage tenders, and negotiate contracts, ensuring alignment with business goals and customer needs.
•Monitor account performance through key metrics and customer feedback (e.g., NPS), implementing strategies to enhance customer experience and loyalty.

Pay and Benefits

Perks:Company CarMeal AllowanceHybrid Work

Key Requirements

•3-5 years experience in a customer facing, field-based role.
•Analytically minded with great attention to detail.
•Excellent negotiation and presentation skills.
•Strong networking, relationship-building and interpersonal skills.
•Salesforce usage

Experience:3-5 yearsLogisticsSupply chain

Skills:CommunicationNegotiationRelationship-buildingPresentationsCustomer focus

Languages:ItalianEnglish

Tech Stack:Salesforce

Company Brief

Chep

Provides pooled pallets, crates and containers and supply-chain logistics services to manufacturers, retailers and logistics providers globally, enabling transport, storage and returnable packaging solutions that reduce cost, waste and complexity in multi-party supply chains.

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: Sydney, Australia

Website LinkedIn

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Chep

1 month ago

Account Manager

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 3 hours agoStatus: Live

Job Summary

Location: Milan

Workplace: Hybrid

Employment Type: Full time

Job Function: Customer Success & Account Management

Key Responsibilities

•Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction.
•Identify growth opportunities and pursue new business leads, increasing revenue through strategic initiatives such as expansion and pricing optimizations.
•Collaborate with cross-functional teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease.
•Conduct regular business reviews, manage tenders, and negotiate contracts, ensuring alignment with business goals and customer needs.
•Monitor account performance through key metrics and customer feedback (e.g., NPS), implementing strategies to enhance customer experience and loyalty.

Pay and Benefits

Perks:Company CarMeal AllowanceHybrid Work

Key Requirements

•3-5 years experience in a customer facing, field-based role.
•Analytically minded with great attention to detail.
•Excellent negotiation and presentation skills.
•Strong networking, relationship-building and interpersonal skills.
•Salesforce usage

Experience:3-5 yearsLogisticsSupply chain

Skills:CommunicationNegotiationRelationship-buildingPresentationsCustomer focus

Languages:ItalianEnglish

Tech Stack:Salesforce

Company Brief

Chep

Industry: Logistics

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Public Company (Market Cap in USD)

Headquarters: Sydney, Australia

Website LinkedIn