Sales & Service Manager - Main Street

Alo Yoga
United States
Workplace: OnsiteFull timeFunction: SalesSkills: ["Leadership","Communication","Time management","Coaching","Interpersonal skills"]

Lead the store’s Sales & Service strategy to deliver exceptional guest experiences, drive business targets, and elevate team performance. You’ll coach and educate staff on products, manage floor operations, and partner with the General Manager to ensure brand-aligned execution from the floor to back-of-house.

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Alo Yoga
Alo Yoga
3 months ago

Sales & Service Manager - Main Street

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Lead the store’s Sales & Service strategy to deliver exceptional guest experiences, drive business targets, and elevate team performance. You’ll coach and educate staff on products, manage floor operations, and partner with the General Manager to ensure brand-aligned execution from the floor to back-of-house.
Location: United States
Workplace: Onsite
Employment Type: Full time
Job Function: Sales

Key Responsibilities

  • •Oversee the Sales & Service team to deliver an exceptional guest experience on the floor through assessing guest connection and providing product education, with coaching to close gaps.
  • •Investigate and root cause sales opportunities and escalate process or system gaps in partnership with the General Manager.
  • •Ensure effective sales floor coverage and lead selling initiatives to meet business needs.
  • •Partner with the General Manager to build and execute the store’s Sales & Service strategy and implement it with the team.
  • •Represent the business in meetings and align with the General Manager’s vision and brand culture.

Pay and Benefits

Perks:401kEmployee DiscountClothing AllowanceFree YogaHealth InsuranceVision

Key Requirements

  • •Experience leading a retail sales/service team in a high-volume store and driving guest experience.
  • •Ability to analyze sales opportunities, identify gaps, and partner with the General Manager to implement process improvements.
  • •Strong leadership and coaching skills to develop talent and maintain performance.
  • •Ability to manage store operations including scheduling, coverage, and delivering on business targets.
  • •Excellent communication and relationship-building with customers and internal partners.
Experience:RetailFashionCustomer experience
Skills:LeadershipCommunicationTime managementCoachingInterpersonal skills
Languages:English

Company Brief

Alo Yoga
Designs and sells premium yoga-inspired apparel, activewear, and accessories direct-to-consumer and through retail partners. Known for stylish performance fabrics, lifestyle branding, and a strong digital and retail presence globally.
Industry: Fashion & Apparel
Company Size: Large (251 to 1,000 employees)
Growth: Established Company
Headquarters: Los Angeles, United States
Founded: 2007
WebsiteLinkedIn