Front Office Agent (m/w/*)

Kempinski
Berlin
Workplace: OnsiteContractFunction: Hospitality & Food ServiceEducation: professionalSkills: ["Friendliness","Customer service","Attention to detail","Organization","Communication"]

Join Hotel Adlon Kempinski Berlin as a Front Office Agent to warmly greet guests, manage check-ins/outs, upsell rooms and services, and coordinate with all departments to ensure a flawless guest experience at our luxury property near the Brandenburg Gate.

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Kempinski
Kempinski
2 years ago

Front Office Agent (m/w/*)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 16 hours agoStatus: Live

Job Summary

Join Hotel Adlon Kempinski Berlin as a Front Office Agent to warmly greet guests, manage check-ins/outs, upsell rooms and services, and coordinate with all departments to ensure a flawless guest experience at our luxury property near the Brandenburg Gate.
Location: Berlin
Workplace: Onsite
Employment Type: Contract
Job Function: Hospitality & Food Service

Key Responsibilities

  • •Check In und Check Out der Gäste am Empfang.
  • •Zentraler Ansprechpartner bei Wünschen und Anfragen der Gäste, telefonisch oder persönlich.
  • •Upselling von Zimmern und anderen Dienstleistungen des Hotels.
  • •Koordination und Kommunikation mit verschiedenen Abteilungen.

Pay and Benefits

Perks:Meal AllowanceStaff DiscountTraining

Key Requirements

  • •Abgeschlossene Ausbildung in der gehobenen Hotellerie; eine- bis zwei Jahre Berufserfahrung in ähnlicher Position.
  • •Natürlich freundliche, herzliche Ausstrahlung und hohes Qualitätsbewusstsein.
  • •Organisationstalent mit selbstständiger Arbeitsweise.
  • •Deutsch und Englisch in Wort und Schrift beherrschen.
  • •Genaue Aufmerksamkeit für Details und serviceorientierte Kontaktfähigkeit.
Experience:HospitalityLuxuryHotelFront office
Education:Professional (JD, MD, etc.)
Skills:FriendlinessCustomer serviceAttention to detailOrganizationCommunication
Languages:GermanEnglish

Company Brief

Kempinski
Kempinski is a luxury hotel management company operating five-star hotels, residences and restaurants worldwide. The group provides high-end hospitality services, managing properties and bespoke guest experiences across major cities and resort destinations.
Industry: Hotels & Resorts
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Munich, Germany
Founded: 1862
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