Case Manager Level 1 (Sydney, NSW, AU, 2000)

Support workers through the workers compensation claims process, guiding them back to health and facilitating a safe return to work. Build relationships with workers, rehab providers, government, legal and medical professionals, make key liability decisions, assess treatment needs, and interpret medical reports. Ensure timely, accurate handling of correspondence and benefits by applying relevant legislative rules and timeframes while keeping stakeholders informed throughout the claim journey.