FIU Cases Analyst I

Pathward
North Carolina
Workplace: RemoteFull timeUSD 17.25 - 28 hourlyFunction: Solutions Engineering & Sales EngineeringEducation: high_schoolSkills: ["Attention to detail","Workload management","Written communication","Verbal communication","Organization"]

Analyze and investigate customer and transactional activity to identify and confirm suspicious activity. File SARs and CTRs with regulatory agencies for escalated cases, maintaining compliance with bank procedures and service-level expectations. Evaluate multiple banking product types and financial crime types, answer monitoring-related customer inquiries, and support quality and leadership results across assigned workstreams.

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FursaFursa
Pathward
Pathward
2 days ago

FIU Cases Analyst I

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Source: Company careers pageValidated by: Fursa AI
Last checked: 51 minutes agoStatus: Live

Job Summary

Analyze and investigate customer and transactional activity to identify and confirm suspicious activity. File SARs and CTRs with regulatory agencies for escalated cases, maintaining compliance with bank procedures and service-level expectations. Evaluate multiple banking product types and financial crime types, answer monitoring-related customer inquiries, and support quality and leadership results across assigned workstreams.
Location: North Carolina
Workplace: Remote
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering
Seniority: Entry level

Key Responsibilities

  • •Analyze and investigate customer and transactional data to identify and confirm suspicious activity.
  • •File SARs and CTRs with regulatory agencies for activity escalated by internal teams, external partners, and third parties including law enforcement.
  • •Maintain service levels with workload in accordance with policies, procedures, and compliance standards.
  • •Answer inbound and outbound calls to provide servicing for monitoring strategies and customer inquiries.
  • •Maintain standards of production, quality, and leadership results for assigned workstreams.

Pay and Benefits

Salary: USD 17.25 - 28 hourly
Perks:Health Insurance401kLife InsuranceDisability BenefitsPaid Leave

Key Requirements

  • •High school diploma or equivalent.
  • •Typically less than one year of related experience.
  • •Strong attention to detail.
  • •Ability to manage daily workload.
  • •Strong written and verbal communication skills.
Education:High School
Skills:Attention to detailWorkload managementWritten communicationVerbal communicationOrganization

Company Brief

Pathward
Provides banking-as-a-service APIs, card issuing, deposit and payment solutions for fintechs, businesses, and partners. Offers integrated banking products including debit cards, program management, and compliance services to enable financial product delivery.
Industry: Fintech Infrastructure
Growth: Established Company
WebsiteLinkedIn