Solutions Engineer

Persona
San Francisco
Workplace: OnsiteFull timeFunction: Solutions Engineering & Sales EngineeringExperience: 3-7 yearsSkills: ["APIs","Integrations","Web development","Python","SQL","Bash","Ruby"]

Solutions Engineer at Persona serves as a technical advisor and implementation expert, guiding customers to design, deploy, and scale Persona’s identity platform. You’ll bridge product, engineering, and customer success, own end-to-end delivery, advise on architecture and integrations, and collaborate with Product to influence roadmap while building scalable playbooks and assets.

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FursaFursa
Persona
Persona
7 months ago

Solutions Engineer

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Source: Company careers pageValidated by: Fursa AI
Last checked: 20 hours agoStatus: Live

Job Summary

Solutions Engineer at Persona serves as a technical advisor and implementation expert, guiding customers to design, deploy, and scale Persona’s identity platform. You’ll bridge product, engineering, and customer success, own end-to-end delivery, advise on architecture and integrations, and collaborate with Product to influence roadmap while building scalable playbooks and assets.
Location: San Francisco
Workplace: Onsite
Employment Type: Full time
Job Function: Solutions Engineering & Sales Engineering

Key Responsibilities

  • •Be the technical point of contact for a portfolio of customers - advising on architecture, implementation, and optimization of Persona’s products.
  • •Own end-to-end delivery for technical solutions from discovery and design to deployment, QA, and post-launch success.
  • •Partner closely with your account team to retain and expand your customer portfolio, helping your customers build their identity operations and ensuring they are wildly successful in achieving their business outcomes.
  • •Advise customers strategically, helping them solve complex business challenges through creative technical solutions.
  • •Partner with Product to relay insights from the field that inform roadmap priorities and feature design.
Travel: Medium travel

Pay and Benefits

Salary: USD 0.5 annually
Equity and Bonus:Equity
Perks:Health InsuranceDentalVision401kPaid LeaveWellness StipendFamily Planning

Key Requirements

  • •3–7 years of experience in a technical, customer-facing role such as Solutions Engineer, Forward Deployed Engineer, Implementation Engineer, or Solutions Architect
  • •Technical fluency across APIs, integrations, and web development concepts; familiarity with scripting (Python, SQL, Bash, Ruby) a plus
  • •Strong communication skills, able to articulate technical concepts to non-technical stakeholders and vice versa
  • •Demonstrated ability to own complex projects from scoping through implementation
  • •Willingness to travel up to 25% of the time for customer engagements
Experience:3-7 yearsSaaS
Skills:APIsIntegrationsWeb developmentPythonSQLBashRuby
Languages:English
Tech Stack:PythonSQLBashRubyAPIsWeb development

Company Brief

Persona
Provides a configurable, privacy-first identity infrastructure platform for businesses to collect, verify, manage, and make decisions about individuals’ and business identities for KYC/AML, fraud prevention, and onboarding.
Industry: RegTech
Company Size: Large (251 to 1,000 employees)
Growth: Scaleup
Valuation: Unicorn (USD 1B+)
Funding: Series D
Headquarters: San Francisco, United States
Founded: 2018
Glassdoor
Glassdoor: 4.3
WebsiteLinkedInGlassdoor