Head Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 5+ yearsEducation: certificationSkills: ["Leadership","Communication","Customer service","Organization","Problem-solving"]

Oversee front-of-house operations to deliver an excellent guest dining experience. Supervise and train waitstaff, assign duties, and manage service standards, schedules, and reservations. Handle guest inquiries, complaints, and seating coordination, while coordinating with kitchen and bar teams for timely delivery. Ensure dining areas are clean, manage cash handling and end-of-shift reconciliations, and drive revenue through upselling and promotions.

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Power International Holding
Power International Holding
1 month ago

Head Waiter (QA)

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Source: Company careers pageValidated by: Fursa AI
Last checked: 13 hours agoStatus: Live

Job Summary

Oversee front-of-house operations to deliver an excellent guest dining experience. Supervise and train waitstaff, assign duties, and manage service standards, schedules, and reservations. Handle guest inquiries, complaints, and seating coordination, while coordinating with kitchen and bar teams for timely delivery. Ensure dining areas are clean, manage cash handling and end-of-shift reconciliations, and drive revenue through upselling and promotions.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Manager level

Key Responsibilities

  • •Oversee the performance of waitstaff, assigning duties and ensuring service standards are upheld.
  • •Provide exceptional customer service by greeting guests, assisting with seating arrangements, and addressing inquiries and concerns.
  • •Train new staff on service procedures, menu knowledge, and customer interaction to maintain service quality.
  • •Create and manage work schedules and ensure adequate coverage during peak hours and special events.
  • •Coordinate with kitchen and bar staff for accurate, timely delivery of food and drinks, and handle cash and administrative tasks.

Key Requirements

  • •Minimum 5 years working experience and 3 years relevant working experience (2 years GCC experience is a plus).
  • •Strong leadership and supervisory skills to oversee and motivate waitstaff.
  • •Excellent interpersonal and communication skills to handle guest inquiries and resolve complaints professionally.
  • •Thorough restaurant/menu knowledge to assist guests with menu choices, ingredients, and dietary considerations.
  • •Exceptional organizational skills to manage reservations, seating arrangements, and service flow during peak periods.
Experience:5+ yearsGCC
Education:Certification / Diploma in Hotel and Restaurant Management or Food and Beverage related course
Skills:LeadershipCommunicationCustomer serviceOrganizationProblem-solving

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website