Waiter (QA)

Power International Holding
Qatar
Workplace: OnsiteFull timeFunction: Hospitality & Food ServiceExperience: 3+ yearsSkills: ["Communication","Customer service","Attention to detail","Problem-solving","Resourcefulness"]

Deliver friendly, efficient guest service throughout a hotel or resort stay. Assist with check-in and check-out, handle inquiries, requests, and complaints, and provide information on amenities, local attractions, and dining. Coordinate with housekeeping, maintenance, and other teams to fulfill guest needs and ensure a neat front desk. Support administrative updates and continuously improve guest satisfaction using strong communication and attention to detail, including ERP (SAP) knowledge.

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FursaFursa
Power International Holding
Power International Holding
10 hours ago

Waiter (QA)

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Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI
Last checked: 10 hours agoStatus: Live

Job Summary

Deliver friendly, efficient guest service throughout a hotel or resort stay. Assist with check-in and check-out, handle inquiries, requests, and complaints, and provide information on amenities, local attractions, and dining. Coordinate with housekeeping, maintenance, and other teams to fulfill guest needs and ensure a neat front desk. Support administrative updates and continuously improve guest satisfaction using strong communication and attention to detail, including ERP (SAP) knowledge.
Location: Qatar
Workplace: Onsite
Employment Type: Full time
Job Function: Hospitality & Food Service
Seniority: Mid level

Key Responsibilities

  • •Greet guests and support check-in, including ID verification, payment processing, and room key issuance.
  • •Handle guest inquiries, requests, and complaints promptly and professionally to ensure satisfaction.
  • •Provide information on hotel amenities, local attractions, and dining options; help arrange reservations as needed.
  • •Coordinate with housekeeping, maintenance, and other departments to fulfill guest requests such as room service and repairs.
  • •Maintain a clean, organized front desk; process check-outs and complete related administrative updates.

Key Requirements

  • •3+ years of working experience, with 2 years of relevant experience.
  • •Experience providing hospitality guest service, including check-in/check-out and guest assistance.
  • •Strong verbal and written communication skills to interact professionally with guests and teams.
  • •Attention to detail to process guest information, handle reservations, and accommodate preferences.
  • •ERP knowledge with preferably SAP functional skills.
Experience:3+ yearsGCCHospitality
Skills:CommunicationCustomer serviceAttention to detailProblem-solvingResourcefulness
Tech Stack:ERPSAP

Company Brief

Power International Holding
Diversified holding company investing across construction, real estate, food & beverage, agriculture, industrial services, and energy sectors, operating regional subsidiaries and managing large infrastructure and development projects in the Middle East.
Industry: Conglomerates & Holding Companies
Company Size: Enterprise (1,001+ employees)
Growth: Established Company
Headquarters: Doha, Qatar
Website