SpaceX

3 months ago

Account Manager, Starlink Strategic Connectivity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Account Manager for Starlink Strategic Connectivity, focusing on managing a portfolio of enterprise accounts from contract signature through onboarding and long-term retention. Leads social impact initiatives, partners with international stakeholders, and shapes internal policy to embed social impact within Starlink programs, while coordinating cross-functional efforts and ensuring scalable, measurable outcomes.

Location: California

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Act as the primary contact for a portfolio of Strategic Connectivity accounts, owning the interface from contract signature through onboarding, ongoing account management, and long-term retention/growth including social and humanitarian impact.
•Help define and shape the social impact narrative for Starlink, documenting stories, case studies, and impact reports demonstrating benefits in education, healthcare, and economic development in remote areas.
•Manage strategic partnerships with external stakeholders, including international aid organizations, philanthropic entities, and regulatory bodies.
•Define and advocate internal policy changes to embed social impact as a foundational element of Starlink's culture, including training programs and resource allocation.
•Collect, communicate, and champion customer feedback to influence programmatic and technical development to maintain and grow the business.

Travel: Medium travel

Pay and Benefits

Salary: USD 115,000 - 150,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceVisionDental401kPaid LeaveEquity

Key Requirements

•Bachelor's degree.
•3+ years of consulting, project management, or strategic planning experience.
•2+ years in an external-facing role managing vendors, commercial or government contracts, or business/enterprise customers.
•Excellent problem-solving and investigative skills; ability to read, draft, and negotiate complex contract documents.
•Willingness to travel to other SpaceX offices, customer locations, and international regions as needed.

Experience:3+ yearsSpaceTelecommunicationsEnterprise software

Education:Bachelor's

Skills:CommunicationLeadershipStakeholder managementProblem-solvingNegotiation

Languages:En

Company Brief

SpaceX

Designs, manufactures, and launches advanced rockets and spacecraft for commercial and government customers, aiming to reduce space transportation costs and enable human life on Mars through reusable launch vehicles and integrated space systems.

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn

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SpaceX

3 months ago

Account Manager, Starlink Strategic Connectivity

✓ Verified Job

Canonical indexed version, validated from employer's careers page.

Source: Company careers pageValidated by: Fursa AI

Last checked: 5 hours agoStatus: Live

Job Summary

Location: California

Workplace: Onsite

Employment Type: Full time

Job Function: Customer Success & Account Management

Seniority: Mid level

Key Responsibilities

•Act as the primary contact for a portfolio of Strategic Connectivity accounts, owning the interface from contract signature through onboarding, ongoing account management, and long-term retention/growth including social and humanitarian impact.
•Help define and shape the social impact narrative for Starlink, documenting stories, case studies, and impact reports demonstrating benefits in education, healthcare, and economic development in remote areas.
•Manage strategic partnerships with external stakeholders, including international aid organizations, philanthropic entities, and regulatory bodies.
•Define and advocate internal policy changes to embed social impact as a foundational element of Starlink's culture, including training programs and resource allocation.
•Collect, communicate, and champion customer feedback to influence programmatic and technical development to maintain and grow the business.

Travel: Medium travel

Pay and Benefits

Salary: USD 115,000 - 150,000 annually

Equity and Bonus:Equity

Perks:Health InsuranceVisionDental401kPaid LeaveEquity

Key Requirements

•Bachelor's degree.
•3+ years of consulting, project management, or strategic planning experience.
•2+ years in an external-facing role managing vendors, commercial or government contracts, or business/enterprise customers.
•Excellent problem-solving and investigative skills; ability to read, draft, and negotiate complex contract documents.
•Willingness to travel to other SpaceX offices, customer locations, and international regions as needed.

Experience:3+ yearsSpaceTelecommunicationsEnterprise software

Education:Bachelor's

Skills:CommunicationLeadershipStakeholder managementProblem-solvingNegotiation

Languages:En

Company Brief

SpaceX

Industry: Aerospace Manufacturing

Company Size: Enterprise (1,001+ employees)

Growth: Established Company

Valuation: Hectocorn (USD 100B+)

Funding: Series E+

Headquarters: Hawthorne, United States

Founded: 2002

Glassdoor: 4.2

Website LinkedIn