Working Student (f/m/d) - Customer Success Management - SAP Finance & Spend Management MEE

SAP
Germany
Workplace: HybridPart timeFunction: Customer Success & Account ManagementSkills: ["Ownership","Reliability","Responsibility","Collaboration","Digital mindset"]

Support the MEE F&S Customer Success Management team by partnering with Customer Success Managers on customer enablement, content creation, and operational excellence. Prepare demos and materials for customer meetings, develop digital assets like videos and landing pages, and help optimize processes through reporting and onboarding of new tools. Coordinate workshops and implementation activities to drive successful delivery, adoption, and renewals while gaining experience in enterprise customer relationship management.

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FursaFursa
SAP
SAP
7 hours ago

Working Student (f/m/d) - Customer Success Management - SAP Finance & Spend Management MEE

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Last checked: 7 hours agoStatus: Live

Job Summary

Support the MEE F&S Customer Success Management team by partnering with Customer Success Managers on customer enablement, content creation, and operational excellence. Prepare demos and materials for customer meetings, develop digital assets like videos and landing pages, and help optimize processes through reporting and onboarding of new tools. Coordinate workshops and implementation activities to drive successful delivery, adoption, and renewals while gaining experience in enterprise customer relationship management.
Location: Germany
Workplace: Hybrid
Employment Type: Part time
Job Function: Customer Success & Account Management
Seniority: Intern level

Key Responsibilities

  • •Support Customer Success Managers and team management across customer success and operational excellence activities.
  • •Prepare demonstrations, presentations, and videos for customer meetings and workshops to enable knowledge transfer.
  • •Create and edit digital content including videos, landing pages, and presentation materials for sales and enablement.
  • •Assist with reporting, onboarding of new tools, and administrative/day-to-day support for the team.
  • •Support customer meetings, workshops, and implementation activities to help ensure successful delivery and customer satisfaction.
Travel: Low travel

Key Requirements

  • •Currently enrolled in a Bachelor's or Master's program and remaining enrolled for at least 12 more months.
  • •Fluent in German and English, written and spoken.
  • •Background in business processes and/or technologies (any discipline if motivated).
  • •Ability to take ownership of your own projects with reliability and responsibility.
  • •Strong computer skills, particularly in MS Office; experience with procurement systems, design, or video editing is advantageous.
Skills:OwnershipReliabilityResponsibilityCollaborationDigital mindset
Languages:GermanEnglish
Tech Stack:MS OfficeVideo editingProcurement systemsDesignLanding pagesPresentation materials

Company Brief

SAP
Global enterprise software company best known for ERP systems and business applications covering finance, supply chain, procurement, HR, analytics, and customer management for large organizations.
Industry: Enterprise Software
Company Size: Enterprise (1,001+ employees)
Revenue: USD 1B+
Growth: Public Company
Valuation: Public Company (Market Cap in USD)
Funding: IPO / Publicly Listed
Headquarters: Walldorf, Germany
Founded: 1972
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